Lost Forum Password Pw

[amansker]

A client changed and forgot the phpbb forum admin pw. As a reseller, can I recover this somehow?

[TCH-Don]

you can go into cpanel > Manage MySql

and create a user and password

then assign that user to the phpbb

[amansker]

Thanks for the info. I created a new user and attached to the sql db, but still cannot log in.

 

I've had pw problems in another forum under my reseller account. After creating the forum I couldn't log in. A TCH moderator had to set up the account. I'm afraid something is screwed up in my reseller account.

 

I created a second and then third forum under this account and cannot log into either of them using the /cpanel user/pw. Same problem as before.

 

I need someone on your end to check it out. Should I take this to another topic area, or can you help me out?

 

thanks.

[TCH-Bruce]

You might want to open a help desk ticket (link above) and the tech guys should be able to help you get it reset.

[TCH-Dick]

Sorry I took so long to reply. If you haven't opened a ticket yet?

 

Register a new user(or use a current account with a known password).

 

Go to phpmyadmin.

 

Open the database for your board and select phpbb_users.

 

Select the Browse tab.

 

Find the user you wish to use.

 

Select the Edit icon next to it.

 

Then change user_level from 0 to 1.

 

That account will now have admin privileges.

 

You can contiue to use that account or log in to the admin panel and assign a new password to the original.

[DarqFlare]

Blast! Dick beat me to it.