elusivedreams Posted February 24, 2004 Posted February 24, 2004 Hey I need some help,my bandwith is almost up and I need to pay for more before it runs out and I don't want to buy a whole new package just a few to hold me over until the end of the month,can someone help me out,cause I went to live support and he told me to do this ticket thing and I don't get it,could a TH tech help me out, I want to add up to $10.00,thanks again....Please hurry and help me.Thanks........ Rock Sign Jen Quote
TCH-Dick Posted February 24, 2004 Posted February 24, 2004 That was a TCH tech you talked to that asked you tu submit a support ticket, you can do that here We cant handle issues like bandwidth upgrades, account changes etc via the forums. anything that requires changes to an account must go through the help desk. Quote
MikeJ Posted February 24, 2004 Posted February 24, 2004 (edited) Click on "Help Desk" at the top of this forum, and you'll be able to submit the "ticket thingy". You'll be guaranteed a faster response there. Thumbs Up What tch-mike said. Edited February 24, 2004 by Big Gorilla Quote
elusivedreams Posted February 24, 2004 Author Posted February 24, 2004 Ok thanks,I'm at the ticket place,but what department should I send it to?Customer support,billing,sales?? Sorry never done this before.Thanks:D Quote
TCH-Rob Posted February 24, 2004 Posted February 24, 2004 Customer support, though any will get routed to the right place Quote
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