MX Entry

[sts]

Hi, I'm a newborn family member

My site has successfully propagated, but mail doesn't work.

In DNS File MX Entry Maintenance I found:

 

mysubdomain.****:

****: somebodys.net

 

I suspect this 'somebodys.net' thing is wrong. So what should I enter instead mail.****?

Thanks!

[Nick_]

It'll be a lot more helpful if you can give us actual domains, and the exact MX record

 

I can't follow it with example domains.

[glassgorilla]

Well, don't break the internet and blame me , but mine is this:

 

>domain.ext: domain.ext
sub.domain.ext:
sub2.domain.ext:
sub3.domain.ext:
subetc.domain.ext:

 

basically what you said minus the mail in front. but i don't know if this is applicable to all domains, or what, but that's how mine is.

[sts]

Thanks! It doesn't work, though. I'm trying to change MX and it says:

The MX entry has been changed. The local mail configuration has been updated! But that's not true. When I click 'Modify MX Entry' again somebody's shinton.net is still there as MX. I guess my domain name is not Fully Qualified or cpanel is drunk already

Happy New Year!

[TCH-Don]

Welcome to the famly sts

and your new home!

 

 

One of the TCH family members, Tracy wrote a tutorial on MX,

that may help.

Dreamweaver MX / Remote MySQL Connection

[Nick_]

sts,

 

You might open a ticket and ask TCH to check the actual files to make sure they are right, it's hard to tell without being able to see them

 

::pokes Don:: I think sts meant MX as in mail records..not dreamweaver

[TCH-Don]

oops, time to get some sleep (red faced smily)

 

thanks nikko

 

 

If your site just propagated, I believe mail may be a little behind.

 

Yes, you might want to goto the

TotalChoice Hosting Help Desk and start a help ticket.

[sts]

I went to the help desk yesterday after I realized I can't fix it myself, but hesitated to submit a ticket because... well, it seemed weird to me that I must enter not only username, but password as well. It's like I call the bank and say "I believe there is a mistake on my bill" and they say "Sure, we'll help you right away ma'am. Tell us your credit card number, expiration date and this security code printed on the back of your card"

No really, don't TCH have administrative access or something? [i don't know how you call it].

Could you please explain?

[Lianna]

There is no risk in posting your username and password in the helpdesk. There are administrative accesses, but to make the support job as easy as possible, we ask that you provide your username and password so that we can access your account.

 

Different that the bank....we can't access your MONEY.

[TCH-Dick]

Yes, we have admin access, some problems require logging in as a user in order to see them. Plus it also helps us verify that you are who you say you are.

[sts]

I see thank you!