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Guest Laura B

No Nameservers In Welcome E-Mail

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Guest Laura B

Hi,

 

I've just purchased the starter hosting package from TCH. I was expecting the 'Welcome' e-mail to list my two name servers but it didn't have any details of the sorts. Is there anywhere on the CPanel where I can locate the nameservers?

 

Many thanks,

 

Laura

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Guest Guest

That wasn't quite a 'pre-sale' question, apologies!

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Guest Laura B

Okay I think I just need to exercise a bit of patience. Please can someone just delete this topic? Thanks.

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Please provide the transaction id or domain name so that I can check the status of your hosting account purchase.

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Guest Laura

Hi,

Thank you for your reply! I have an order number if that helps: 2741623392.

Thanks,

 

Laura

 

 

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I have resent your welcome email to the address you listed during your sign up.

 

Also, you account is hosted on our server "Jaga" and your name servers are:

 

dns5.totalchoicehosting.com

dns6.totalchoicehosting.com

 

Thank you for your business and let me know if you need any more help.

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Guest Laura

Hi,

 

Thank you again! I just found the e-mail in my Spam folder - strangely enough the other e-mails from you guys went to my inbox but the most important one disappeared into the Spam folder. I'm feeling slightly stupid now but I'm learning!

 

Thanks,

 

Laura

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