No Email Through Parked Domains

[30SoS]

Hi, all -- back again. I got my email working through my primary domain name, but if I send an email to the same account, but using one of my parked domains, it doens't arrive. For example, I'll receive email at info@abc.com (main domain), but it won't come through info@xyz.com (parked domain).

 

I'm assuming that I should get mail regardless of which domain it's sent to -- so is there something wrong or do I need to do something special to get it to work? Please let me know. Thanks.

 

J

 

P.S. The emails aren't bouncing back either, so it doesn't seem like a problem with the domain...

[TCH-Rick]

The first thing I would do is check where you have the mail being sent in the parked domain accounts. For example, if you have an account set up called myname@abc.com you will not get mail in that account by using myname@xyz.com. If you don't have an account called myname@xyz.com then the mail sent there will go to the default address set up for that account. By default all mail sent to the parked domains goes to the main mail account for your primary domain.

 

You can set up accounts using any of your domain names. You can have myname@abc.com and myname@xyz.com. Each would be a separate account. You can also set up forwarders so you could set myname@xyz.com to myname@abc.com if you want all of myname's mail to go to one account. You could also set the default address for xyz.com to be xyz@abc.com but would need to set up that account.

 

There is really not much more I can do to check this without access to the account so please submit a Help Desk ticket if you feel there is a problem.

[30SoS]

So an email sent mayname@xyz.com (parked) is not the same as email sent to myname@abc.com (primary)? I assumed that since the domains are parked 'on top' of the primary that the email would be integrated as well...

 

So if I want this to work as 'the same' email address (and I understand this correctly), I need to create 'myname' accounts for all of my parked domains and have them forward to the equivalent primary domain address -- is that right? I suppose this configuration gives me more flexibility, but it seems unnecessarily complex when parked domains are essentailly 'one and the same' with the primary...

 

Anyway, let me know if I'm following this correctly and I'll create the other accounts/forwards. Thanks.

 

J

 

P.S. Is there anyway to get them to be seemless -- ie: have 'parked' emails forward directly to the 'primary' account without even leaving a copy in the 'parked' mailbox?

[Lianna]

Just create the redirect, but not the account for the parked domain. See what that gets you. That is the method for directing mail to an account without having the mail stay in a mailbox, but for mail within the same domain.... I don't know if it will work with a parked domain.

 

Hmmm. Off to do some testing of my own.

[30SoS]

That looks like it may work, lstover -- I'll give it a try.

 

I was also snooping around in my cPanel to see if I could figure out a way around this and wondered about the "Modify MX Entry". Not sure what this does, but it looked like it would redirect any mail from one domain to another -- is this a possible solution or am I misunderstanding what that feature is for?

 

J