marybetht Posted September 6, 2009 Posted September 6, 2009 Hi All, I am trying to install Wordpress. Followed the instructions I found on the forum, but I keep getting this... My link Then I get an email from TC saying that there was a request for a DNS change and it will take 24-48 hours, could this be the reason Wordpress cannot find the page? Any help is much appreciated. Thanks, MB Quote
TCH-Alex Posted September 6, 2009 Posted September 6, 2009 You can access the pages without domain name as http://server_IP/~cPanel_user/ So, you can install WP through http://server_IP/~cPanel_user/wp-admin/install.php Quote
marybetht Posted September 6, 2009 Author Posted September 6, 2009 Thanks, Alex, that link worked just fine, so easy! Quote
marybetht Posted September 6, 2009 Author Posted September 6, 2009 Alex, Do you think you or somebody could get me back to the admin login screen? Thanks, MB NEVER MIND I GOT IT, THANKS! Quote
TCH-Bruce Posted September 6, 2009 Posted September 6, 2009 Until your domain propagates you can use this link: http://server_IP/~cPanel_user/wp-admin/ Quote
marybetht Posted September 7, 2009 Author Posted September 7, 2009 Thanks, Bruce, I did figure that out. What is the ~cPanel_user part of the URL? MB Quote
TCH-Bruce Posted September 7, 2009 Posted September 7, 2009 That is your user account on the server. These are automatically created when the account is added. It points to your public_html folder. Quote
marybetht Posted September 7, 2009 Author Posted September 7, 2009 That is your user account on the server. These are automatically created when the account is added. It points to your public_html folder. ok, i get it now, forgot that was my username. Quote
marybetht Posted September 14, 2009 Author Posted September 14, 2009 Hi, I'm setting up another blog and thought I had this wordpress installation figured out but still won't work for me. This is the url I am using My link Any help would be appreciated. Thanks! MB Quote
marybetht Posted September 14, 2009 Author Posted September 14, 2009 Hi, I'm setting up another blog and thought I had this wordpress installation figured out but still won't work for me. This is the url I am using My link Any help would be appreciated. Thanks! MB sorry i am actually using this link and still not working. have doubled checked db name, user name and password. http://208.76.82.89/~xophuth/wp-admin/install.php Quote
TCH-Thomas Posted September 14, 2009 Posted September 14, 2009 It sounds to me that either the database name, username or password is incorrect in the wp-config.php file. Also, make sure a database has been created (and user added to the db) in cpanel with the same db name, username and password as entered in the above file. Quote
marybetht Posted September 14, 2009 Author Posted September 14, 2009 It sounds to me that either the database name, username or password is incorrect in the wp-config.php file. Also, make sure a database has been created (and user added to the db) in cpanel with the same db name, username and password as entered in the above file. Hi Thomas, I agree it does sound that way, but I rechecked everything numerous times and it still would not work. I'll check it again tonight after work. Maybe I'll find the error after I've been away from it for a while. Thanks, MB Quote
marybetht Posted September 14, 2009 Author Posted September 14, 2009 I also get this message when I go to the URL, this may give a clue as to what is going on... http://balancedtherapies.com/ Quote
TCH-Thomas Posted September 14, 2009 Posted September 14, 2009 Sorry, I see a prefectly visible site there and no errors. Has this domain been moved from somewhere else to TCH? Quote
TCH-Bruce Posted September 14, 2009 Posted September 14, 2009 The error message I'm seeing is: Error establishing a database connection Sounds like the database does not exist or the user you are trying to access it as does not exist or has not been added to the it. Quote
marybetht Posted September 14, 2009 Author Posted September 14, 2009 Sorry, I see a prefectly visible site there and no errors. Has this domain been moved from somewhere else to TCH? The DNS was changed yesterday afternoon, you are probably still seeing the old site. Quote
TCH-Thomas Posted September 15, 2009 Posted September 15, 2009 I see the error that Bruce mentions now. A whois also tells me that the nameservers are set to different hosts: Name Server: DNS3.TOTALCHOICEHOSTING.COMName Server: DNS4.TOTALCHOICEHOSTING.COM Name Server: NS8.another_host.COM Name Server: NS9.another_host.COM I don´t know if that will be a problem, but you might want remove the other host so you eliminate a potential problem. Quote
marybetht Posted September 16, 2009 Author Posted September 16, 2009 i checked the file manager in the cpanel and the files did not upload to the www folder. i used filezilla which i never used before and it confused me. is there anyway to get the file manager reset back to how it was before i uploaded anything? it is a mess right now. Quote
TCH-Thomas Posted September 16, 2009 Posted September 16, 2009 The easiest would probably be to ask the Techs to clean it for you. And as a side note, the files should be placed in the public_html directory and not in www. Quote
marybetht Posted September 16, 2009 Author Posted September 16, 2009 The easiest would probably be to ask the Techs to clean it for you. And as a side note, the files should be placed in the public_html directory and not in www. that's what i thought but when i looked at the cpanel of the other wordpress blog i have setup they were all in www, and that blog works fine. Quote
TCH-Dick Posted September 16, 2009 Posted September 16, 2009 www is just a symlink to public_html, adding files to either will place them in public_html. Quote
marybetht Posted September 18, 2009 Author Posted September 18, 2009 www is just a symlink to public_html, adding files to either will place them in public_html. Thanks for clarifying. Quote
marybetht Posted September 18, 2009 Author Posted September 18, 2009 I see the error that Bruce mentions now. A whois also tells me that the nameservers are set to different hosts: I don´t know if that will be a problem, but you might want remove the other host so you eliminate a potential problem. I think it is a problem because if you go to the URL it is pointing back to the old site My linkwhich is hosted at Yahoo, the domain is also registered there. This is what Yahoo says on their Domain Management page... "You can create up to four nameserver entries. Enter new nameserver addresses or edit the existing nameserver addresses below. Yahoo!'s name servers must be listed as Primary and Secondary in order for Yahoo! to host your domain services properly. If you add to or replace Yahoo!'s default nameservers, you will disrupt the services that Yahoo! provides." Type: Nameserver Hostname: 1. Primary 2. Secondary 3. Additional 4. Additional So I have my total choice nameservers listed as 3 & 4, and Yahoo's as primary and secondary. That doesn't seem right. Thanks, MB Quote
marybetht Posted September 18, 2009 Author Posted September 18, 2009 I had the file manager reset and uploaded all the files like I did in my first blog and I am still unable to install Wordpress. Double checked dbname, username, password, if anybody is up to helping me with this one I would appreciate it. Can't figure it out. http://208.76.82.89/~xophuth/wp-admin/install.php Much appreciated, MB Quote
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