raevin Posted April 13, 2009 Posted April 13, 2009 I just recently reformatted my computer so I am re-entering the FTP info. For some reason it wont connect now! I double checked the username and password, they are fine. Is there some other setting that I am missing? I use CuteFTP. Thanks Quote
TCH-Bruce Posted April 14, 2009 Posted April 14, 2009 If you tried with the wrong username/password combination several times your IP may be blocked. You can open a ticket with the help desk and have one of the techs check this for you. Quote
Head Guru Posted April 14, 2009 Posted April 14, 2009 Make sure you have passive connection enabled. Quote
raevin Posted April 15, 2009 Author Posted April 15, 2009 Oh!! I got it I had copied it straight from the initial welcome email and it has http:// in front of it. Didn't even think to remove that! Thanks everyone!! Quote
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