To Reseller Or Not To Reseller

[OJB]

Hey guys

 

I currently have 3 sites hosted with yourselves, 2 on deluxe and 1 on starter.

 

Domain 1: Deluxe Hosting - I receive: 140GB bandwidth and 3000MB server space for $98 per year

Domain 2: Deluxe Hosting - I receive: 140GB bandwidth and 3000MB server space for $98 per year

Domain 3: Starter Hosting - I receive: 40GB bandwidth and 1400MB server space for $44 per year

 

Domain 1 uses on average 15GB bandwidth per month and roughly uses 1300MB of server space

Domain 2 barely uses anything as its very new and I completely overbought my hosting... currently it uses: 200MB per month bandwidth and 8MB server space - I envisage this increasing a lot in the near future though.

Domain 3 also uses next to nothing, 25MB per month bandwidth and 220MB server space

 

 

Totalling:

Roughly 15.5GB bandwidth per month (although domain 1 has been over 20GB month than once in a month)

Roughly 1500MB server space, but domain 1 is constantly growing so this is likely to increase too.

$20 per month on hosting.

 

I have just bought another domain which I would also like to be hosted with TCH obviously.

 

Simple reseller is:

 

75GB Bandwidth and 3000MB server space for $20 per month. This is obviously enough to cover my needs (at the moment - I am unsure how much space and bandwidth my new site will require when finished) and is the same price I am paying.

 

Is it worth while moving them all onto the same server? Will all my sites be migrated for me? Will I experience any downtime? Will I still have 3 separate CPanel logins to manage each site individually? On domain 1 I have moved my MX Records to point to Google, will these sorts of settings also be migrated? Are the server settings the same on resellers as shared hosting? With my sites all being PHP based I am well aware that server settings can differ and cause functionality changes (I recently experienced this with a development version of a site performing differently to a live version on a different server). I take it all I will need to do is change my DNS settings with my domain registrar to point to the new nameservers? Will my payment settings be transferred from being 3 separate payments to being one lump sum every month? How easy is it to add a new domain onto a reseller account, so if I do create my 4th site with yourselves, how easy is it to add this to my account? Will I incur any cost for moving from shared -> reseller?

 

Sorry for all the questions, it feels like it could be quite a big step and I just want to make sure I know all before taking the plunge.

 

 

Cheers guys,

I love TCH!

Edited September 27, 2008 by OJB

[MikeJ]

Is it worth while moving them all onto the same server? Will all my sites be migrated for me? Will I experience any downtime? Will I still have 3 separate CPanel logins to manage each site individually? On domain 1 I have moved my MX Records to point to Google, will these sorts of settings also be migrated? Are the server settings the same on resellers as shared hosting? With my sites all being PHP based I am well aware that server settings can differ and cause functionality changes (I recently experienced this with a development version of a site performing differently to a live version on a different server). I take it all I will need to do is change my DNS settings with my domain registrar to point to the new nameservers? Will my payment settings be transferred from being 3 separate payments to being one lump sum every month? How easy is it to add a new domain onto a reseller account, so if I do create my 4th site with yourselves, how easy is it to add this to my account? Will I incur any cost for moving from shared -> reseller?

 

The value of having them on the same server under a single reseller account is objective, but I'd say it's worth it.

 

They staff should migrate the sites for you if you'd like them to and I believe they do that at no cost. They'll carry over all over your current settings into your reseller account. Each account will have a separate cPanel account just like they do now, but you'll also get a single Web Host Manager account to create, modify, and delete your cPanel accounts. Adding a new account at that point is simple and does not require contacting TCH to do.

 

The server settings will be the same. You would have to change the DNS servers at your registrar, I believe.

 

As far as billing, yes, your 3 separate payments would be terminated and you'd only be billed for the reseller account.

 

 

Sorry for all the questions, it feels like it could be quite a big step and I just want to make sure I know all before taking the plunge.

 

No problem. Hope my answers help!

[OJB]

Thanks alot Mike... settled my nerves a little!!

[TCH-Dick]

On domain 1 I have moved my MX Records to point to Google, will these sorts of settings also be migrated?

 

Some times the MX records will reset to default when migrating an account. If you decide to make this change just mention in in your ticket when requesting the upgrade and transfer.

[OJB]

Thanks Dick,

 

One final question... do I contact Billing, Tech Support or Sales to get this migration in motion?

[TCH-Thomas]

Either would work I believe. They will move it to the correct department if wrong.

When I moved my accounts to a reseller account (long time ago) I submitted a ticket to the techs and within *30 minutes it was all finished, so I believe it would work now too.

 

* = However I have heard that they do these transfers US night time, so maybe it will take a bit longer depending when you submit your ticket.

Edited September 28, 2008 by TCH-Thomas
Added more info

[OJB]

Thanks guys

 

I have submitted my ticket to the help desk... hopefully it will be smooth running

[TCH-Thomas]

Please let us know how it goes.

[OJB]

Everything went swimmingly...

 

 

I asked to be moved to a reseller on Sunday evening (I guess the staff who do migrations don't work Sundays) on Monday I was informed my sites would be migrated early Tuesday morning overnight... This was the case, everything has been set up and everything seems to work... except two of my domains seem to be taking their time propagating...

 

Can anyone else test these for me:

 

 

http://www.mixforme.co.uk

and

http://www.mixforme.com

 

 

What is weird is I also changed the DNS on another parked domain for that site: http://www.masterforme.co.uk/

 

That has propagated, but some of the images don't display because they are absolutely linked to http://www.mixforme.co.uk which isn't working yet.

 

If these continue to not propagate do I need to take it up with TCH tech support or the support from my domain registrar?

Edited September 30, 2008 by OJB

[TCH-Bruce]

Glad it's all gone smoothly for you.

[OJB]

turned out my dns had propagated fine, but my DNS zone settings needed synching and updating for those two domains, which TCH help desk did very quickly for me now all is well

 

 

 

thanks guys!, I am a very happy bunny

Edited October 1, 2008 by OJB

[TCH-Bruce]

[Paul Squires]

I just went through the 'reseller' upgrade experience and I have to say that it was the most painless experience ever! A big thanks goes out to to TCH tech, Tom Duncan, who dealt with my questions extremely fast! I can now host all of my domains under one billing account and add more domains as I need as time goes by.

 

TCH rocks! You have a customer for life.

 

Edited October 13, 2008 by Paul Squires

[TCH-Bruce]

Great to hear Paul. Glad you are satisfied and happy. Thanks for the kind words.