This Script Error Appearing On Emails

[Mrs. Muddled]

My friend is having a real problem with her outgoing emails. Whenever I get an email from her, this script error message is all across it and I have to delete it to read the email. Do you have any idea what might be causing it and what she could do to fix it. Usually she writes to me on "stationery" that she has designed herself and it looks great. All of her recent emails have just been the OE default background. She seems to think it is something to do with the registry.

 

Thanks guys!

 

MM

[TCH-Andy]

It looks like the stationary she has, also has a script in it - and hence the error you are getting. Has she checked the stationary fully to confirm that it doesn't have errors in it ?

 

Personally I have the script option turned off for receiving emails, because it's a way of passing viruses etc.

[TCH-Bruce]

^^ What he said

[Mrs. Muddled]

It looks like the stationary she has, also has a script in it - and hence the error you are getting. Has she checked the stationary fully to confirm that it doesn't have errors in it ?

 

Personally I have the script option turned off for receiving emails, because it's a way of passing viruses etc.

I shall immediately check with her and get back to you. Thanks!

[Mrs. Muddled]

"It looks like the stationary she has, also has a script in it - and hence the error you are getting. "

 

Apparently that stationery you are viewing is not one of hers ... it's just Outlook Express main background.

 

Hmmm? So if script is turned off, would that mean she wouldn't be able to write her emails on the stationery she designs ... nor would fancy stationery arrive in her inbox the way it was sent to her?

[TCH-Andy]

Can you ask her to email me andyb at totalchoicehosting.com and I'll have a look at it if you like.

[Mrs. Muddled]

Can you ask her to email me andyb at totalchoicehosting.com and I'll have a look at it if you like.

 

done ... tks

[Mrs. Muddled]

Hi Andy!

 

Thanks for taking the time to respond to my friend.

 

Unfortunately her emails are still all arriving with the big script error across them that I have to delete before I can see her message.

 

Did she perchance mention to you that she has recently installed some kind of registry cleaner and she has at some point altered her registry.

 

I'm not sure how far back her system restore goes ... but would going back, say a month, correct any problems she might have caused by changing the resgistry?

[TCH-Bruce]

Have you tried sending messages in plain text? With no stationery?

[TCH-Andy]

You're welcome

 

It depends what other changes ( new installs etc ) she has added since then. If it's nothing significant, then reverting back is worth a try.

[Mrs. Muddled]

Hi!

 

The script errors seem appear on O.E. default screen and on stationery from this site I've highlighted. When she first sends the email it is okay, until I hit "reply" back to her and then she responds to that email. There will be a script error on that letter.

 

I you could take a look at this website. Scroll down to the directions. Does anything in those directions look like it has the potential to be the culprit?

 

Using "stationery" is pretty popular. I should think that everyone would be having problems with this site if that were the fault.

[Mrs. Muddled]

I just realized that the script error appears when she responds to MY Outlook Express emails, not just her own.

[TCH-Dick]

This appears to be known issue with OE. Try the fix at http://support.microsoft.com/default.aspx?...b;EN-US;q314424 to resolve this.

[Mrs. Muddled]

Thanks Dick! I've forwarded your message on.