Chad1 Posted January 7, 2007 Posted January 7, 2007 I've been using secure POP and SMTP with my TCH account for a couple months now, and I've been quite happy with it, knowing that my account password and e-mail contents are safe from prying eyes between me and the server. But over the past three days, the SMTP certificate (on server320) has been changed three times. My e-mail program, The Bat!, sees the changes and refuses to send mail because of what it calls a "key material mismatch". Is there something wrong with the certificates, that they have to keep being replaced? Does anyone know if this is going to continue for a while? Quote
Head Guru Posted January 7, 2007 Posted January 7, 2007 I actually have been a TheBat! user for several years. I have recently dumped the email client due to these type of problems. The only reason the secure cert would change on the server is if EXIM was rebuilt, and I doubt that has occured as many times as your seeing. Quote
Chad1 Posted January 7, 2007 Author Posted January 7, 2007 I actually have been a TheBat! user for several years. I have recently dumped the email client due to these type of problems. The only reason the secure cert would change on the server is if EXIM was rebuilt, and I doubt that has occured as many times as your seeing. Curious... I'd rather not dump The Bat! just yet, I haven't found anything that's as good or better. Looking at the log, it seems that the valid-from date on the certificate has changed each day, which does strongly suggest that the certificate has changed too. If the problem continues, I'll report back. Quote
Chad1 Posted January 10, 2007 Author Posted January 10, 2007 Curious... I'd rather not dump The Bat! just yet, I haven't found anything that's as good or better. Looking at the log, it seems that the valid-from date on the certificate has changed each day, which does strongly suggest that the certificate has changed too. If the problem continues, I'll report back. I'm afraid that the problem continues. Every morning, starting on the fifth of January, the SMTP certificate claims that it was issued that same day. I switched e-mail programs yesterday (I'm now using Thunderbird), but this morning when I tried to send a message, it said: "Alert: You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number." This is probably the same thing that The Bat was complaining about. I'll open a ticket for this. Quote
Chad1 Posted January 14, 2007 Author Posted January 14, 2007 Just a follow-up, for anyone who cares: so far as I can tell, this problem is now fixed. TCH's level-two support contacted me yesterday afternoon to say that they believed they'd gotten it, and this morning the certificate was still the same as yesterday's, so they're probably right. I'll keep an eye on it over the next few days, but it looks like it's all good. Quote
dropjes Posted February 5, 2007 Posted February 5, 2007 FYI I've had the same problem with the Netscape Mail program, so it's not the Bat's fault at all. I solved it by deleting the certificates every time it happened, but if it's a TCH backend problem I'll open a ticket. I love the Bat! It's the only PC thing I miss after going Mac. Quote
TCH-Bruce Posted February 5, 2007 Posted February 5, 2007 Please open a ticket if they are changing daily. Quote
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