BoxersRule Posted August 22, 2006 Share Posted August 22, 2006 Several of my forum members including myself are having problems opening some of the threads. It seems that only people but not everyone using IE are having problems. Some are having problems at home but not at work. We are getting this message: Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. This thread caused my IE to shut down 3 times. This one has done it twice now but I was able to post after it closed the 1st time. Does anyone have any idea what the problem is and how to fix it other than use a different browser? Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted August 23, 2006 Share Posted August 23, 2006 I had no problem with those links in I.E so the only thing I can think of is, have they applied all the patches that Microsoft gives us every month? Quote Link to comment Share on other sites More sharing options...
TCH-JimE Posted August 23, 2006 Share Posted August 23, 2006 I too have no problem with IE (XP SP2 all updates known to man applied) JimE Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted August 23, 2006 Author Share Posted August 23, 2006 I just checked my IE update list & have all the critical updates. I do not have some of the other ones though but didn't see anything that I would think would effect the viewing of the forum. There were no updates that were dated last week. The shutdown doesn't happen immediately but after a few seconds of viewing the pages. There doesn't seem to be a regional problem since members from NZ, AU, CA and the US have had problems. I've done a bit of experimenting and find that if I ignore a particular member, Baileys Mum, I don't shut down. Once I "un-ignored" and went back to the thread, I got the shut down screen. I see nothing in her avatar or signature (she uses something from Glittermaker.com). Others use Glittermaker with no problems. It does seem that the problems have occured since she's joined which was 8-17. Can anyone figure out why her posts cause the shutdown? Quote Link to comment Share on other sites More sharing options...
TCH-JimE Posted August 23, 2006 Share Posted August 23, 2006 Remove the sigature. Do you still get the problem? JimE Quote Link to comment Share on other sites More sharing options...
TCH-Thomas Posted August 23, 2006 Share Posted August 23, 2006 There have been problems with ipb such as this one where avatars are involved. Can this be the reason? Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted August 23, 2006 Share Posted August 23, 2006 If you have not done so yet, log in to your ACP and run the Anti-Virus Check under Security Center. Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted August 23, 2006 Share Posted August 23, 2006 OK, I am not sure of the where or why but look at your dropdowns menus at the bottom of your forum. You can see that they are going crazy. Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted August 23, 2006 Share Posted August 23, 2006 Just a wild guess but try removing the Automatic Image Resizing mod and all should be fine. Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted August 23, 2006 Author Share Posted August 23, 2006 I think we figured it out. Apparently, the image resizer does not like animated graphics. A couple of members were using them in their sigs and it was those threads that caused the problem. I was told it had something to do with javascript. We've removed those banners and that seems to have solved the problem! I have another question. I did run the virus scan and found one red one (not sure what that means!). The file is: cache/lang_cache/en/f.php I removed my info from the code: Parse error: syntax error, unexpected '=', expecting ')' in /home/XXXXXX/public_html/forums/cache/lang_cache/en/f.php on line 4 Wutzitmean? Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted August 23, 2006 Share Posted August 23, 2006 It's most likely not a good thing, I am taking a look now. Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted August 23, 2006 Share Posted August 23, 2006 You are safe! That file appears to be a backup of the file lang_global.php. This was most likely done by the same mod as the only difference I can see is text for that mod. Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted August 23, 2006 Author Share Posted August 23, 2006 Thanks Dick! What should I do with files like that? Should they be deleted? Quote Link to comment Share on other sites More sharing options...
TCH-Dick Posted August 24, 2006 Share Posted August 24, 2006 You can delete it if you like but that file is not hurting anything. If you do delete it and ever need to restore lang_global.php, you can just grab it from Invision. Quote Link to comment Share on other sites More sharing options...
TCH-JimE Posted August 24, 2006 Share Posted August 24, 2006 Well done for getting it sorted! Nice catch Dick JimE Quote Link to comment Share on other sites More sharing options...
BoxersRule Posted August 24, 2006 Author Share Posted August 24, 2006 Thanks Dick and TCH!! I just knew you guys would be able to help. Quote Link to comment Share on other sites More sharing options...
TCH-Bruce Posted August 24, 2006 Share Posted August 24, 2006 Way to go Dick! Quote Link to comment Share on other sites More sharing options...
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