Email Issues

[writernan]

I've read all about the best ways to solicit help, but recently I've had some weird emails come to me that I felt Support needed to see so they could look at headers, etc..

 

I forwarded one of the emails with an explanatory note on 6/22 -- no response as yet. The latest just went out today.

 

Is there another/better way to address issues like this?

 

Nan

[Head Guru]

Where are you sending these notes to?

[TCH-Andy]

Writernan,

 

Can you give me the helpdesk ticket number for this, because I can't find any record of it, sorry. That may just be my eyesite of course Nerd

 

Or tell me with a few more details and I'll see what I can do.

 

Andy

[writernan]

No Help Desk ticket -- I forwarded the 'weirdos' to Support@TotalChoiceHosting.com in an email.

 

That's why, when I didn't hear anything back, I began to wonder if this was the best course of action. At the time, I thought it was so Tech people could actually see the email headers, etc. But perhaps (horrors! ) , I was wrong.

 

What should I do now?

 

Nan

 

P.S. Love all the smilies!!