Where Can I Edit Mx

[rgeary]

Hello,

 

Previously I had changed my MX entries to point to my runbox.com account. I would like to change them back to their default for my tch server, but under the new cpanel I cannot find where the option is.

 

Thanks,

 

Rich

[chatbug]

I think you would need to submit a helpdesk support ticket, and they'll be able to help you.

 

(You can also wait and see if anyone more knowledgeable than me have any other better ideas... )

[TCH-Thomas]

Yep, the helpdesk is the way to go.

[rgeary]

Yep, the helpdesk is the way to go.

 

Thanks. I'd prefer to do it myself, if possible. Is the option gone altogether?

[TCH-Bruce]

In the new X theme, select the Mail icon. At the bottom of the page that appears select Modify Mail Exchanger (MX Entry)

 

Hope that helps.

[rgeary]

Thanks Bruce. I do not have that option under my mail menu. This, I suppose, I will have to submit a ticket for.

 

Thanks

[TCH-Bruce]

Yes, if the option is not listed you will have to contact the help desk.

[rgeary]

Actually, I could also try the hard coded URL, if someone would be so inclined to provide it

 

http://www.&&&&&&&&&&.com:2082/frontend/x/mail/?????.html

[TCH-Bruce]

Please just open the ticket. It doesn't cost anything.

[rgeary]

I found the hardcoded URL anyways. Opening a ticket is the easy way out!

Edited May 9, 2006 by rgeary

[TCH-Bruce]

Glad you found it, what server are you on?

[rgeary]

Bruce,

 

Server 36...I found the URL, but it wouldn't let me do anything since the option was disabled. I did submit a ticket and it is now enabled again.

 

Thanks for your help.

[TCH-Bruce]

You're welcome

[abinidi]

Glad you solved your problem. Don't be afraid to contact the help desk, however. They really are nice people. And you are paying them for their help (through your monthly hosting fees).

 

BTW, We haven't seen you in the forums since December, and I'm not sure you got a proper welcome even back then. So welcome (back) to the forums! Don't be a stranger!

[rgeary]

Thanks,

 

No offense of course, but I just like to figure things out for myself. It's a hacker mentality (without the hacking )

 

I don't need to help desk to modify my MX entry. I can do that myself. I was just looking for some help on finding WHERE to do that, since the theme has upgraded, lol.

 

Now, can I just get ssh access? lol

 

 

Thanks again.

[TCH-Tim]

hacker mentality

Now, can I just get ssh access? lol

lol...no. Not on a shared server anyway. On a dedicated server sure no problem.

[Deverill]

Don't forget also that since you are on a shared server that a problem you may enjoy banging your head against might be causing another to give up on this "whole internet thing". By reporting it you may be fixing a problem for another who may not even know how to ask for help.