pysicomom Posted June 22, 2003 Posted June 22, 2003 Hi I ordered a basic resellers hosting yesterday for my downhomehosting.com domain and I haven't heard anything yet. And I can't get in to fill out a help ticket since I haven't received my welcome email yet. Is there somewhere else I should go to to find out an update about my account? Thank you. Quote
leezard Posted June 22, 2003 Posted June 22, 2003 did you use a downhomehosting.com e-mail address when you signed up? If you did thats probably why you didnt get the welcome letter. you can contact support on AOL instant messenger the screenname is totalchoiceguru and they can help ya out. Quote
pysicomom Posted June 22, 2003 Author Posted June 22, 2003 Hi! No I didn't. It is a email address I receive from my internet provider. Thank you I will go an contact them now. Quote
leezard Posted June 22, 2003 Posted June 22, 2003 Hmm, looks like support isnt on AIM at the moment, maybe lunchtime. Keep an eye on it tho they will be back Quote
Head Guru Posted June 22, 2003 Posted June 22, 2003 Your account has been sent up and I have just sent the welcome email. Please remember new accounts can take 6-24 hours to be provisioned. Welcome to the family! Quote
pysicomom Posted June 22, 2003 Author Posted June 22, 2003 Thank you very much. Got all my info! Quote
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