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Posted (edited)

Ok, I just had a problem with my cPanel theme and posted a brief question on the forums in the Major Announcement thread. Within two minutes, I had a correct response. Then I realized that I do not see Fantastico in cPanel, though it was supposed to already be there. I opened a HelpDesk ticket with Priority: Medium....answered in 4 minutes. Resolved in 15-20 (or less....my stopwatch is in the shop).

 

I will gladly volunteer my time and/or knowledge to the TCH staff or to the Forums. I have about 5-6 yrs Linux experience and have run Linux exclusively at home for almost 3 years.

 

In conclusion, if you are reading here to see whether or not TCH is for you and wonder if you will get good service for such a reasonable price, stop looking!!! Go sign up!! I've been with TCH for 3 or 4 years....lost count. Maybe had 3 major issues....all resolved unbelievably quickly. I cannot say enough good things about TCH.

Edited by Steve Scrimpshire
Posted

Thanks for that reaffirmation of awesomness Steve. I like to think we are, but it's always nice to hear somebody else say it. :)

 

I will gladly volunteer my time and/or knowledge to the TCH staff or to the Forums.

We could always use another friendly face around the forums as they are mostly user supported. Any contributions you make would be appreciated.

Posted

:) Kind words are always terrific to hear.

 

I agree with Tim. Please stick around the forums and chime in!

Posted

Three cheers for TCH support!! Hip hip horray!!

 

Look forward to seeing you more in the forums, Steve! :) It took me over a year after I first registered in the forums to become an active participant, but this is a fantastic community! :wallbash:

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