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Mae

Can't publish

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I have two websites. I have two domains for my websites. Website 1 is published and working. Website 2 doesn't want to publish. I open website 2 and click publish. A box comes up. (I have FP 2003). It's marked for FP Sharepoints (whatever that means). In the area where the website is typed - I see website 1 address. So I retype it to show website 2 address. I click ok. The password box comes up. I put in my username and password. I click ok. The box comes back and the password is gone. I've had FOUR tickets and several live chats about this. Frontpage ext. done. Proxy settings done. TCH is able to publish a test page in FP to my site, but I CAN'T. What's up here? I keep asking this question but no one will answer me - is it possible that I have my website 2 saved incorrectly? I don't understand all of the sub domain stuff, so I'm thinking website 2 may be in the wrong file path (FP for Dummies has one paragraph on this...aaarrggg...). When I open website 1 at the top it says Content 'C:/Documents and Settings/My Name/My Documents/My Web Sites/website 1'

When I open website 2 (the one I'm trying to publish) at the top it says Content 'C:/Documents and Settings/ My Name/My Documents/My Web Sites/website 2

 

If I understand this right both sites are on the same file path...so does that mean I have website 2 saved as a sub domain under website 1? If so, how do I fix it? If not, what else could it be?

P.S. If I click on SSL (I've tried clicking on lots of stuff), it pops up and tells me that the security certificate doesn't match the domain name. What does that mean?

 

I'm so frustrated. Please somebody help!

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Have both domain names propagated fully ?

 

Have you purchased an SSL for your domain name?

If you haven't then I assume you are using the shared SSL, hence the name will not match your domain name, and hence the error you are getting.

If you have purchased an SSL, then does it match exactly (for example have you including www in one and not the other).

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Have both domain names propagated fully ?

 

Have you purchased an SSL for your domain name?

If you haven't then I assume you are using the shared SSL, hence the name will not match your domain name, and hence the error you are getting.

If you have purchased an SSL, then does it match exactly (for example have you including www in one and not the other).

 

I've bought domain names for website 1 and website 2. I've owned website 1 for almost a year. I bought the domain name (and a second hosting pkg. w/TCH) about 2 weeks ago. Yes, it has propagated. I even put a phpBB forum on and it's already online. I don't know anything about SSL. I just saw that I could click it on FP when I was trying to publish, so I did to see if it made a difference - that is when a box came up and said the security certificate doesn't match the domain name. TCH just closed my 4th ticket and told me to publish w/the same steps I've been doing. It works on their end but not on mine. I've asked the questions about saving it properly and the security certificate, but they won't address it. Yes or no or maybe would be nice. They just keep saying they can do it and closing the ticket. It's starting to make me mad. I feel like they are not listening to me. Something isn't working right or I would be able to publish.

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Does your second site have a need for SSL? (e.g. are you selling something?) If not, I would even mess with that. For what it's worth, the reason you're getting the error is that exactly what the error message says. Your security certificate doesn't match your domain name. It's not a major issue, unless you are selling something. Then it may be an issue because some people are really skittish about purchasing stuff on line that has an error message pop up.

 

You need to be careful about "just clicking on things". The last person I knew who did that lost a lot of stuff (my father). Talk about a long phone call! ;)

 

Are you trying to publish this "new" site to a sub domain of your old site or a new domain?

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I am betting SSL is not needed. Mae, if you arent selling anything on the new site then don't worry about SSL. Let's concentrate on getting you logged in to site 2 for now. I will have to install FP so I can investigate it but get subdomains out of your thoughts.

 

You have 2 domains and 2 hosting packages. You CAN connect to the the first but not the second and it is somewhere in FP that is holding you up. Does this sound about right?

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I am betting SSL is not needed. Mae, if you arent selling anything on the new site then don't worry about SSL. Let's concentrate on getting you logged in to site 2 for now. I will have to install FP so I can investigate it but get subdomains out of your thoughts.

 

You have 2 domains and 2 hosting packages. You CAN connect to the the first but not the second and it is somewhere in FP that is holding you up. Does this sound about right?

 

Yes Rob, you are correct. It will not take my password. I only clicked on the SSL to see if it would make a difference and that's how I learned about the security certificate. If that's not the issue then great. Now the big question - what's keeping me from publishing?

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have you tried connecting to site two with an ftp program

to make sure you have the right settings?

 

I know you probably have, I am just checking.

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have you tried connecting to site two with an ftp program

to make sure you have the right settings?

 

I know you probably have, I am just checking.

 

If I do ftp, I click on that box and then put ftp instead of http when I type in my website, right? I think I did try it, but I'm willing to try it again when I get home.

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What about an FTP program other than what FP offers?

 

Rob -I don't know what you mean.

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I use filezilla, I have used a lot, I really like filezilla, you can edit/view/change permission/upload-download your files

 

here is the URL if interested:

 

fillezilla

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