JohnYbarra Posted February 17, 2006 Posted February 17, 2006 Recently my webmaster left and didnt supply me with any info on how to login to edit my website, no password or username. I cannot even put in a support ticket because i cant reach the admin section of my site. So i guess i need to reset my password/username or get a hold of TCH somehow by phone and talk to them. I appreciate any help i can get on this topic. Thanks Quote
GroovyFish Posted February 17, 2006 Posted February 17, 2006 Hi John, You will need to enter a Help Desk ticket. There is a link at the top of this page. When you see enter login and password, just enter N/A. I believe that you will need to show proof of ownership by providing them with either the whole (or part of the) credit card number that the account was set up with. Support will let you know. Quote
TCH-Don Posted February 17, 2006 Posted February 17, 2006 Open a help desk ticket to the techs you will need to prove you are the account owner for help desk login user/password put none. Quote
TCH-Bruce Posted February 17, 2006 Posted February 17, 2006 Welcome to the forums John. What they said. Quote
stevevan Posted February 17, 2006 Posted February 17, 2006 Welcome to the forums! Ditto! (I couldn't resist! ) Quote
TCH-Rob Posted February 17, 2006 Posted February 17, 2006 I can't add anything in response to your question, welcome to the forums though. Quote
TCH-Andy Posted February 17, 2006 Posted February 17, 2006 Welcome to the forums When submitting the ticket, just put "unknown" or something similar in where it asks for your username / password. Quote
JohnYbarra Posted February 17, 2006 Author Posted February 17, 2006 Thanks for the extremely quick responses! I got the ticket sent in, so just waiting for that to come back. Thanks again for the help, and i look forward to joining this forum! JohnYbarra Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.