Imagemagick Not Uploading Images

[Shim]

Hi Family,

 

I am trying to upload an image in XoopsGallery 1.3.3.7 and it uses ImageMagick. (Correct me if I'm wrong, but Total Choice does not use netPBM?)

 

I am getting these errors:

 

convert: no decode delegate for this image format `/home/blah/public_html/xoops/me/xoopsgallery/cache/albums/testimage/testimage.jpg'.

 

and

 

Status: 0(expected 0)

Error: Unable to make thumbnail (0)!

 

 

Anyway, Gallery troubleshooting page states that:

 

If you see either of the two following messages, the solutions are listed below:

 

ERROR

/usr/local/bin/convert: no delegate for this image format (/home/sites/home/web/albums/album_01/IMGP0215.jpg): This means ImageMagick doesn't have the appropriate libraries to handle a type of image format (in this case JPEG). If you have root access, make sure the appropriate image libraries are installed or ask your host to verify this. If not, you can try using NetPBM from the Gallery Download Page, which has all major image formats already included.

 

 

ERROR

Status: (expected 0): This means that Gallery is unable to get a status message from PHP, which it relies on. One possible solution is that your host has disabled some needed php functions. To determine if they have, create a PHP file containing:

 

<?php echo ini_get("disable_functions"); ?>

 

 

If the output displays exec, your host has disabled a vital function to Gallery. Gallery will probably not run on your host.

 

I get a blank page when running the disable functions function. Please give me guidance.

[TCH-Bruce]

ImageMagick should be installed on all servers.

 

If /usr/local/bin does not work try /usr/bin

[Shim]

ImageMagick should be installed on all servers.

 

If /usr/local/bin does not work try /usr/bin

 

Thanks, Bruce.

 

When I change the path from /usr/local/bin to /usr/bin, I get these two errors when trying to upload:

 

ERROR

sh: /usr/bin/convert: No such file or directory

 

and

 

Status: 127(expected 0)

Error: Unable to make thumbnail (0)!

 

Do we have netPBM installed on the servers?

[TCH-Rick]

NetPBM is not installed on any of our servers. You can download the binaries for linux and upload them to your site so that you can use NetPBM.

 

As for the problem with Image::Magick, if the problems persist open a Help Desk ticket using the link at the top of this page and we can check out the installation on the server and be sure there are no problems.

[Shim]

NetPBM is not installed on any of our servers. You can download the binaries for linux and upload them to your site so that you can use NetPBM.

 

As for the problem with Image::Magick, if the problems persist open a Help Desk ticket using the link at the top of this page and we can check out the installation on the server and be sure there are no problems.

 

Hi Rick,

 

I opened a help ticket on this last night and included detailed steps to help them to reproduce the error. I have had no response, though...

[TCH-Rob]

I have had no response, though...

 

Give it a bit more time. Some issues take longer than others to respond to and fix.