gtman55 Posted January 29, 2006 Posted January 29, 2006 First of all I want to say that I've been with TCH for over a year and their servers are top notch... and fast. I recommend them to anyone looking for a low cost, reliable host. What I'm posting about today is about the great tech support dept. at Total Choice. I was having a problem at my site which I thought might have been a hack but simply turned out to be a router problem on my end. TCH-Andy helped me for hours to try to figure out what the problem was. I panicked and mistakenly thought I was hacked. After walking me through everything step by step, Andy came to the conclusion it wasn't a hack but a connectivity problem on my end. It turned out to be some incorrect setting on my dsl router. The personalized service I got was second to none. Everything is working perfectly now and the site is blazing fast. Anyone not considering TCH to be their host is making a big mistake in my opinion. Great host, great people, great support. TCH rocks. Quote
TCH-Abdul Posted January 29, 2006 Posted January 29, 2006 Hey GTMan, Thank you for your feed back. Also, congratulations Andy Quote
stevevan Posted January 29, 2006 Posted January 29, 2006 Thanks for the props! I know _I_ won't be going anywhere else! Quote
crippen Posted January 29, 2006 Posted January 29, 2006 That really is impressive support. Spending hours with you, and it turned out to be an issue on *your* end? lol man if I was the support guy I'd be like !*?^#(@$!#@( Quote
TCH-Andy Posted January 29, 2006 Posted January 29, 2006 You're welcome gtman55 I'm glad it's sorted, and thanks for the kind words Quote
TCH-Chris Posted January 29, 2006 Posted January 29, 2006 Hey GTMan, Thanks for the kind words. Great Work Andy. Quote
gtman55 Posted January 29, 2006 Author Posted January 29, 2006 That really is impressive support. Spending hours with you, and it turned out to be an issue on *your* end? lol man if I was the support guy I'd be like !*?^#(@$!#@( Yeah, after realizing the problem was on my end, I was pretty embarrassed but I also realized how top-notch Total Choice is. Especially for a "budget" host. Best hosting company on the planet for the money. Quote
TCH-Bruce Posted January 29, 2006 Posted January 29, 2006 Thanks for the kind words GTMan. to Andy! Quote
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