natimage Posted June 4, 2003 Posted June 4, 2003 I didn't know where to post this, so it landed here!! My gallery page in my website was working fine until recently. I had made no updates to the page, until today when I tried to fix it. My flash movie will not load and I have no idea why. And when it is trying to load, I suddenly can't use my "stop" button on my browser. Yet, nothing is actually being transmitted. Today, I re-uploaded the .htm page itself, and I re-uploaded the flash file. Please take a look here at www.naturalimagesweb.com/gallery.htm and offer any advice. The page will be re-vamped in the future, but I'd like it to work until then!! I have not checked my awstats for errors, will do so now and post any findings. I do not know how to check any other kind of error stats. If there is something else I can look at...please edumacate me!! Thanks, Tracy Quote
natimage Posted June 4, 2003 Author Posted June 4, 2003 ...nothing great and wonderful in the awstats. I'll check it again later after today's update. Here is my error log from cpanel: Last 300 Error Log Messages in reverse order -------------------------------------------------------------------------------- [Wed Jun 4 08:47:01 2003][error] [client 67.31.140.81] File does not exist: /home/natimage/public_html/403.shtml [Wed Jun 4 08:36:52 2003] [error] [client 67.31.140.81] File does not exist: /home/natimage/public_html/403.shtml [Wed Jun 4 08:27:07 2003] [error] [client 67.31.140.81] File does not exist: /home/natimage/public_html/403.shtml [Wed Jun 4 08:14:11 2003] [error] [client 67.31.140.81] File does not exist: /home/natimage/public_html/403.shtml [Wed Jun 4 01:13:19 2003] [error] [client 64.68.82.74] File does not exist: /home/natimage/public_html/404.shtml [Wed Jun 4 01:13:19 2003] [error] [client 64.68.82.74] File does not exist: /home/natimage/public_html/robots.txt None of this really means a whole lot to me. What is 403.shtml??? The first errors listed from 8-something this morning are from when I tried to open the gallery page. Thanks, Tracy Quote
Larry Posted June 4, 2003 Posted June 4, 2003 if i go to your site and put in gallery.swf i get Forbidden You don't have permission to access /gallery.swf on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. are the permissions correct on the file? Quote
TCH-JimE Posted June 4, 2003 Posted June 4, 2003 Nat, I am guessing that you have accidentley changed permissions in the file manager or that your htaccess has stopped access. Can you please start a help ticket and I will take a look? Jim Quote
natimage Posted June 4, 2003 Author Posted June 4, 2003 I don't know...could it have something to do with my recent update to my .htaccess file in the root directory? All I did was add the line options -indexes (I think that is correct)...just to keep my directories from being displayed. Everything else still works fine, though! I think I also enabled hotlink protection...but I can't remember if I included the .swf file type. And I can't check it until I get back to my computer later today. The military computer I'm on won't let me access cpanel. Thank you for checking it out for me and explaining some of the error code. Tracy Quote
TCH-JimE Posted June 4, 2003 Posted June 4, 2003 Tracey, See my post above, if your unable to access the help desk, PM me the details. Jim Quote
natimage Posted June 4, 2003 Author Posted June 4, 2003 Jim, sorry I didn't see your other post before I posted my response. I will start a help ticket, but I can't do it until later this evening. I'm on a military computer and don't have access to my cpanel for any info. I might want to provide! I will do that, though, sometime after 5pm this evening! Thanks, Tracy Quote
natimage Posted June 5, 2003 Author Posted June 5, 2003 Just wanted to say thanks to Jim and Rick for awesome report. A 17 minute turn around on a help ticket is AWESOME!! Thank you for fixing it and dealing with my ignorance on such things! For the curious minded...Rick disabled and re-enabled my Hotlink Protection, removing the .swf extension. This led to my movie loading again. He did note that before he fixed it, the movie would load fine on Opera and Mozilla, just not IE. Don't know why... Anyway...THANK YOU!! Tracy Quote
TCH-JimE Posted June 5, 2003 Posted June 5, 2003 Hi, Glad its all worked out. I have to admit I hand coded my own hotlinking in the end, it makes it far easier to understand whats going on! Jim Quote
natimage Posted June 5, 2003 Author Posted June 5, 2003 Do you have some kind of faq on hand-coding the hotlinking? If it is really involved and above the head of someone who doesn't even have a grasp on php yet, then I'll wait. But if it is relatively simple and it betters my understanding, I wouldn't mind tackling it. Thanks, Tracy Quote
TCH-JimE Posted June 5, 2003 Posted June 5, 2003 Hi, I will give an example: >RewriteEngine on RewriteCond %{HTTP_REFERER} !^$ RewriteCond %{HTTP_REFERER} !^http://bugmansbrewery.com/ [NC] RewriteCond %{HTTP_REFERER} !^http://bugmansbrewery.com [NC] RewriteCond %{HTTP_REFERER} !^http://www.bugmansbrewery.com/ [NC] RewriteCond %{HTTP_REFERER} !^http://www.bugmansbrewery.com [NC] RewriteCond %{HTTP_REFERER} !^http://forum.bugmansbrewery.com/ [NC] RewriteCond %{HTTP_REFERER} !^http://forum.bugmansbrewery.com [NC] RewriteCond %{HTTP_REFERER} !^http://www.totalchoicehosting.com/forums/ [NC] RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ - [F,NC] And then basically each subdomain I have is done like my forum ones. Yes I know you can write the code so its shorter and does not take up so much space, but if you then have problems, it hard to figure out why. This way I can add lines of sites I want like TCH and control what can and can't be hotlinked If you want to know more, let me know Jim Quote
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