Barbara Posted June 3, 2003 Posted June 3, 2003 I was sent an email with mostly deadlinks after my order was completed. The email contained bizarre instructions including: ========================================= FTP Instructions: ========================================= You can begin uploading your files at: http://www. or before domain name propagation 207.44.248.87 And: ========================================= Web Mail ========================================= If you would like to access your e-mail from your web browser you can go to web mail form where you will be able to login to any of the mail accounts on your domain. http://webmail/ The most worrying part was this: ========================================= Control Panel ========================================= To login to your control panel please go to the URL below, you can use the username/password above. http:///cpanel or before domain name propagation http://207.44.248.87/cpanel Obviously none of that works. The name I registered with you guys was www.pattonuncovered.net. Can you tell me what the address for CPanel is... and could you please send me another email with working addresses? Quote
TCH-Rick Posted June 3, 2003 Posted June 3, 2003 Sorry for the mix up. Something went awry in the creation of your account. Please be patient and we will get it sorted out this afternoon. I will get your email sent out as soon as we can. Quote
Barbara Posted June 3, 2003 Author Posted June 3, 2003 Alright.... I'll be waiting for the next email then. Thanks for looking into it, I appreciate that. Quote
TCH-Rick Posted June 3, 2003 Posted June 3, 2003 Your account is now set up and working. Please check the email you used when you signed up to retrieve your information. Welcome to the TCH family. Quote
Barbara Posted June 4, 2003 Author Posted June 4, 2003 I was sent another email with working links but a different username and a password (the password is my website name?!?) The new email's password and username do not work, and neither does the old email's info. Please help! Quote
TCH-Rick Posted June 4, 2003 Posted June 4, 2003 I have resent your info. Please IM me if you have any problems. Quote
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