mversion Posted June 2, 2003 Posted June 2, 2003 I just recently signed up after leaving my beloved host of many years for the sake of more space and more unlimited goodness. Everything went so smoothly I find it utterly ridiculous you are able to provide such service at such a price (I am still waiting for the catch... seriously). Anyway, I seem to have an issue. I am able to send e-mails, but I am not receiving any. It's been over 2 hours since I sent myself test e-mails from myself, yahoo, and hotmail but I seem to not get them. I know sometimes e-mail can act up, but considering I just made a host change, I am being cynical. Nameserver change is complete. On the test messages I send on my mail account tch is clearly the deliverer in the full header... Is there a common reason that I am not receiving e-mail or should I make use of the wonderful ticket system here? Thanks. Quote
Head Guru Posted June 2, 2003 Posted June 2, 2003 Drop in a help desk ticket. We will take a look at this for you. however things that cross my mind. Did you set up add on accounts in cPanel or is this the main account your having issues with. Did you alter the default address in cPanel or is it default. Did you add a forwarder any where in cPanel? Quote
KevinW Posted June 3, 2003 Posted June 3, 2003 Bilgin, Please check our TCH Help Site - Email Pages for sopme ideas. Biggest problem often? Outside of your admin account, account names for all user's emails will be the same as the full email address. So, if John' Doe's email address is jdoe@mysite.com, then the account name is also jdoe@mysite.com and NOT just jdoe!\ -kw Quote
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