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Posted

I've set up my main account and an additional secondary POP account on the site, and tried to send mail to them. However, I haven't revieved the mail. It's been over 12hrs, and it's not showing up. My domain name hasn't gone live yet (still using the IP for the server w/ username). Any ideas as to why this isn't working?

Posted

welcome to the forum Bryan :angry:

 

I am not sure,

but without the domain name being active

I don't think you can receive e-mail yet.

 

If you send to your-tchdomain and it is not active the e-mail has no where to go.

how did you addres the e-mail?

Posted

my domain name is www.bloorosewow.com (my World of Warcraft guild site, should anyone be interested :angry: ), and the mail was sent to rhanna@bloodrosewow.com. I've sent email from the account just fine, but I cannot recieve it. Thanks for a quick response, though.

 

 

 

welcome to the forum Bryan :eek:

 

I am not sure,

but without the domain name being active

I don't think you can receive e-mail yet.

 

If you send to your-tchdomain and it is not active the e-mail has no where to go.

how did you addres the e-mail?

Posted

Both domains you list

bloorosewow.com

bloodrosewow.com

 

are not active, so any e-mail sent to them has no where to go.

you will need to wait for the domains to propagate, up to 72 hours

from the time your DNS was changed to the TCH DNS.

Which for bloodrosewow.com should happen by tomorrow.

If not open a Help Desk ticket to the techs.

 

You can log into your cpanel with the IP address in your welcome e-mail

and go to web mail and send to other active domains just fine.

 

Looks like you may need to wait until your domain shows up.

Posted

Welcome to the forums! As Don said, you just have to be patient. Domain propagation can be as fast as a few hours or as much as 72. If you are still having problems after the 72 hours, then drop a note to the Help Desk and they'll track down the problem.

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