Ftp Behind Firewall

[TheFuzz]

I have encountered a problem FTP'ing behind the corporate firewall. The problem only arises when I try to FTP as a sub-FTP account. I think I have narrowed it down to the requirement to use the full "ID@domainname.com" usage as I believe it trips up the firewall.

 

The firewall requires: id on remote host@jsmith@ftp.cisco.com

 

I think the problem is that the "id on remote host" = id@domainname.com

So the extra "@" is causing the firewall to barf.

 

I will try at home tonight (no firewall) and confirm, but I suspect that this is the issue.

 

Any suggestions (other than using the cpanel username?)

 

THanks

 

Marty

[TCH-Don]

Have you tried in the ftp program setup

remote dir = public_html/subdirectory

this should put the files in the subdomain

[btrfld]

I have had some luck getting around the extra '@' by replacing it with '%40'. So your address string is something like name%40domain.com@ftp.sub.domain.com.

[TCH-JimE]

Hi,

 

I get around it by using turtles method, much easier! (that is unless your wanting to give client access and dont want them to see your public_html)

 

Jim

[TheFuzz]

Thanks for the input.

 

Tried them all and no go. I am now more convinced then ever that the firewall doesn't like the extra "@" that is required for sub-FTP accounts. The rationale: I tried from home (no firewall) and it worked like a champ.

 

Before I bring this up with the firewall group, any final suggestions?

 

Thanks again.

 

M