Pre-site-migration Queries

[rarpsl]

I am already a user of TCH with a number of Domains but all of them were either Email-Only or Build from scratch Web Sites.

 

I am now getting ready to migrate a Pre-Existing Web Site from another Hosting Service to TCH and a number of questions have arisen that I need to get answered prior to the move.

 

1) If I want to use TCH for hosting my DNS Records, how do I update the DNS Server (or do I just get some generic records with no ability to edit or tune them)? My intent is to move the DNS from the current Hosting Services to TCH's DNS or GoDaddy's DNS (The latter of which I know has full DNS Editing Capabilities). I ask about TCH Support since I can not seem to find any DNS Support in cPanel and initially want the DNS to reflect the CURRENT records (ie: Point back to the current Hosting Service) while I upload and test the TCH version of the site. I then want to be able to edit the TTLs as I get ready to swing over to TCH to allow me to minimize the Cache window where the records are still pointing at the old site once I update to point at TCH.

 

2) How to I set the FTP.DOMAIN-NAME Host to point at my designated Directory? The current Hosting Service has a ANONFTP directory that is where that FTP://... URL points which is a separate directory Structure from the one Pointed to via a WWW.DOMAIN-NAME HTTP://... URL. When I look at my current domains, I find a WWW link that points to the public_html directory and a public_ftp directory for incoming uploads. Do I just place the files I want to be publicly downloadable there?

 

 

Thanks.

[TCH-Rob]

You will find that our domain name management console and those at Go Daddy are quite similar.

 

If you are talking about uploading via FTP to your new site before you change the name servers to us than you will use your FTP program to connect to the IP address that is given in your welcome letter and upload all of your files in your public_html directory.

[rarpsl]

The FTP question had to do with what directory in my directory structure the FTP.Domain URL pointed at. When I tested, I found that it was Public-FTP which as Only World Readable fit my needs.

 

As to my DNS edit query you mention a "domain name management console" but I do not see any ICON for this function in cPanel. How do I access it?

 

Thanks.

[TCH-Andy]

The "domain name management console" will be with your domain name registrar, not in cpanel (which is the hosting side)

[rarpsl]

>>The "domain name management console" will be with your domain name registrar, not in cpanel (which is the hosting side)

 

 

There seems to be some slight confusion about my query. TCH IS who is hosting the DNS (via NS1.TOTALCHOICEHOSTING.COM and NS2.TOTALCHOICEHOSTING.COM). My statement was that IF I were using GoDaddy to host my DNS, they have a menu that allows me to maintain the DNS records there (alter TTL on existent records, add A/MX records, etc.). The prior reply (unless my original question was misunderstood) seemed to say that TCH also offered this type of support and I was now asking how I alter my records in the Name Servers in the same way (or get confirmation that TCH does not offer this capability). I hope that I've made my query more explicate this time.

 

Thanks.

[TCH-Andy]

Hi,

 

You can only edit the DNS records themselves at TCH if you have a reseller account.

 

If you have a virtual account with us, and use our nameservers, then we maintain them for you. If you want anything edited, you simply open a ticket at the help desk, and we will edit the DNS records for you.

 

 

If you transfer the domain name to us, as a domain name registrar, then you can control / edit the DNS though the registrar side (as you can with godaddy).