wsphillips Posted July 29, 2005 Posted July 29, 2005 Hi everyone, Two weeks ago I went through your transfer domain pages and paid for the transfer, but my site, tpals.org, still isn't up. The pages are on one of your servers and I'm getting billed each month. Can someone help me? Thanks, Wayne Quote
TCH-Thomas Posted July 29, 2005 Posted July 29, 2005 You will need to submit a ticket to the help desk about this. Link on top of page. We moderators have no access to neither accounts or servers. Quote
TCH-Rick Posted July 29, 2005 Posted July 29, 2005 The nameservers are set incorrectly with the registrar of the domain. In looking at the Whois record the domain is locked and transfer is prohibited. You will need to contact the registrar you have been using to determine the problem. It is possible that the domain had expired. You cannot transfer a domain if it is expired and would have to renew it with the registrar and change the nameservers to ns1.totalchoicehosting.com and ns2.totalchoicehosting.com. Quote
wsphillips Posted August 21, 2005 Author Posted August 21, 2005 Hi again Renewing through my current registrar would be very expensive. My domain name will be released from it's 75 day hold (after expiration) on 8/27. Can you/TCH transfer it then? Thanks, Wayne Quote
TCH-Rob Posted August 21, 2005 Posted August 21, 2005 Wayne, At that point, if it has not been gotten before you can get to it then you can't transfer the domain but you will be able to register it over here. Quote
wsphillips Posted August 22, 2005 Author Posted August 22, 2005 Thanks. I went your registration page and backordered it. Wayne Quote
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