Anya Posted July 6, 2005 Posted July 6, 2005 (edited) I swear I read the FAQs and the price list/package list at least twice but I did not see any mention of parked domains? Does TC charge for parking more than one domain on a single hosting plan? I have TWO domains that I want to host. (I already have the domains.) Also, Fantastico scripts... no mention of it but can I manually install them into the Cp? Thank you. Edited July 6, 2005 by Anya Quote
TCH-BillH Posted July 6, 2005 Posted July 6, 2005 Hi Anya, Yes, you can park as many domains as you wish, as long as they point to and use the same content. No, we do not support Fantastico. Sorry about that. Welcome to our forums! There are many friendly faces out here that can help you in a variety of ways. Enjoy! Quote
Anya Posted July 6, 2005 Author Posted July 6, 2005 Thank you! Another question, though... How about add-on domains? Quote
TCH-Bruce Posted July 6, 2005 Posted July 6, 2005 To allow add-on domains requires you to either purchase a new virtual hosting package or sign up for a reseller account where you can host as many domains as will fit into the plan you purchase. Quote
TCH-Don Posted July 6, 2005 Posted July 6, 2005 Welcome to the forums Anya Addon domains are not enabled in normal hosting account, but can be used in a reseller account You can download and install most scripts yourself, that way they are up to date. If you need help our family is here for you. There is no charge for parking a domain name on top of your account, this is done by opening a help ticket to the techs and will resolve to your account domain. Parked domains cannot be pointed to another folder or file, but must goto your domain. For another site you will need a second account or reseller account. If you have more questions, please ask. And we are just like family here. Quote
Anya Posted July 7, 2005 Author Posted July 7, 2005 (edited) Haha... I can see the "family" thing! I'm quite new to all this website thing so can someone explain to me what exactly is a reseller account? How does it differ from a hosting plan (besides the fact that I can have multiple websites on it... and the price)? How about the Cp? How different is a reseller account's Cp from a hosting one? And, how about databases? How many can I have / any limitations? Thanks! Edited July 7, 2005 by Anya Quote
TCH-Thomas Posted July 7, 2005 Posted July 7, 2005 The only difference is that under a reseller account you may have as many domains as you like. Each domain have it´s own cpanel. As for the databases, they are unlimited as the hosting plans says here for virtual accounts and here for reseller. Quote
Anya Posted July 25, 2005 Author Posted July 25, 2005 One last question before I place my order! (Yes, I hear that 'finally!') What if I purchase a whole year of a "Starter" hosting plan and decide, say, 4 months down the road, that I want to upgrade to the "Silver" plan - what will happen??? Quote
TCH-Bruce Posted July 25, 2005 Posted July 25, 2005 You will billed for the difference in the plans. Quote
Anya Posted July 25, 2005 Author Posted July 25, 2005 (edited) OH NO! Sorry, for the double posting! Our billing department will be contacting you via telephone to verify your order.1. I'm in a land far far away from the USA. (What if I'm sleeping?)2. I'm in school... What if you call me and I can't pick up? If we are unable to voice verify your order we will suspend services provided to you and refund the credit card charges. *worries* Edited July 25, 2005 by Anya Quote
TCH-Thomas Posted July 25, 2005 Posted July 25, 2005 Hello Anya. The billing department will have this in mind when they call. So I think you can sleep well. I am not sure what will happen if you don´t answer when they call but you can always submit a ticket and ask. Link on top of page. Quote
TCH-Thomas Posted July 25, 2005 Posted July 25, 2005 I just spoke to Michelle on the billing department. If you have a answering machine, they will leave a message and you can call back. Otherwise they will try again in a few days. Quote
Anya Posted July 26, 2005 Author Posted July 26, 2005 Thanks a million for the help! I got my u/n and p/w already... and I suppose I'll move forums to continue my tirade of questions... Thanks again! Quote
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