Xp Home Goes Home

[mike]

My wife has the exact same generic pc as I do with xp home.

 

(She uses quickbooks and proseries for tax clients and I don't.)

 

However her pc has taken it upon itself to just go ahead and reboot all by itself regardless of what she is doing.

 

Ya'll got any ideas on that???????

 

 

 

thanks in advance

[TweezerMan]

Just the fact that the PC reboots by itself isn't really enough to know what might be causing it. Some possibilites:

 

1) Some installed program has a bad bug in it, and when it crashes, is taking system with it.

2) Some part of operating system has become corrupted or damaged, making system unstable.

3) CPU or graphics card is overheating.

4) System is infected with a virus or trojan that deliberately reboots system, triggers random reboots, or allows system to be rebooted remotely.

 

Some questions that may help in troubleshooting:

- Has the system had any new software or hardware installed or uninstalled recently?

- Does the Event Viewer (in Control Panel, Performance and Maintenance, Administrative Tools) show any events that could be linked to reboot problem?

- Has the system lost power recently or been turned off without being shut down properly?

- Does the system seem to run about the same amount of time after turning it on before it reboots by itself?

- Does the system have anti-virus software installed on it, and if so, has it been scanned recently?

 

Tracking down this kind of problem often isn't easy.

[bellringr]

Check all of your fans to make sure they're working. Hubby had a graphics card overheat last year which caused that.

[mike]

Thanks for the ideas. I will do some checking and see what we get.

The only new stuff on it is sp2.

 

I'll be bock.

 

[Madmanmcp]

David has covered all the bases Mike. I would concentrate on overheating or a virus. I had 2 computers last month to fix because they were rebooting and they were both a virus.