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Posted

Hey guys! I'm considering moving with TCH, however I do have a lot of transfers to do between home and work and I usually use my host to do that and download speeds are important when I don't have much time to edit a project before I hand it in.

 

I would like to know what kind of download speeds you usually get with TCH (FTP) and how long you've been with them.

 

Thanks! :P

 

-mik

butane.ca

pulsebox.com

Posted

Hi Jaz. Welcome to the forums.

 

My experience has been that what ever the maximum broad-band speed you have is what you can download via FTP.

 

I have personally experienced 400kbs, which tapped out my connection. Others have maxed out their connection at 600kbs.

 

It's as fast as I can take data down from all that I have experienced.

 

Hope this helps!

Posted
Hi Jaz.  Welcome to the forums.

 

My experience has been that what ever the maximum broad-band speed you have is what you can download via FTP.

 

I have personally experienced 400kbs, which tapped out my connection.  Others have maxed out their connection at 600kbs.

 

It's as fast as I can take data down from all that I have experienced.

 

Hope this helps!

 

It does thanks, I jsut subscribed with a host which main site was down for a couple hours just after subscription, which went bad because billing system had problems, then their control panel had problems, and just a few days later do they finally register my domain name, and then 1 more day to set-up the domain name with the account... so 4 days later I finally get a mail saying everything should be fine! Yay! Now I'm doing transfers at around 50 kbps :huh: They don't like business I guess :P

 

Finding a good host is such a pain... I just want to make sure I wont have 4 support tickets with my next host 10 minutes after I subscribe hahaha :lol:

Posted

You will find the support (help desk) excellent!

 

Also we have this user forum for customers to talk or help each other.

 

you get a 30 day money back guarantee.

 

If you have any More questions, please ask. :P

Posted (edited)
You will find the support (help desk) excellent!

 

Also we have this user forum for customers to talk or help each other.

 

you get a 30 day money back guarantee.

 

If you have any More questions, please ask.  :lol:

 

I don't! Already experienced your live chat feature, it's great I love it!

 

Remember me what panel / webmail do you guys offer?

 

edit: oh sorry I know I'm in the wrong forum to ask all those questions, please forgive me :P

Edited by Jaz
Posted

cpanel and web mail is horde, squirrel mail (domain/sqmail) and NeoMail

 

 

if your current host has cpanel

the techs may be able to transfer it for you

that includes e-mail and files and databases, or everything.

Posted

Welcome to the forums Jaz. I think you'll find exactly what you're looking for with TCH. I've been involved with ISP's and web hosting for about 8-9 years now and TCH is the best I have ever seen. Sure there's downtime (what ISP doesn't have any downtime?), but it is very minimal and the tech's AND owner are usually all over it in a matter of minutes.

 

(The preceding was a customer endorsement! :P )

Posted

Welcome to the forum Jaz, I am confident you will love it here.

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