Runtime Error 20302

**hatmaker** · January 5, 2005

All 3 of my sites are hosted at TCH and have been publishing fine for months with CSB till my hard drive crashed and I had to have Windows XP re-installed. Now one of my sites gets a run-time error "20302" when I am trying to update the site. Does anyone know what causes this or how I can fix it? I did have to re-enter the info into the publishing boxes so maybe I have something wrong but the other two sites publish fine and I did them all in the same way.

I checked with the CSB forum and was told that a 20302 error is an indication of a problem on my web provider side - not anything to do with CuteSITE Builder.

Thanks, Brent

**TCH-Thomas** · January 5, 2005

Since you say that this only happens to one of your sites it should not be CSB having problem, but try to make a completely new page (from the very beginning) and try to publish that on your site with problem (in a sub folder if you like). If that test page have problem too, then please submit a ticket to the tech guys. However if that test page do publish as it should then there is something weird with CSB or your computer.

**hatmaker** · January 5, 2005

Since you say that this only happens to one of your sites it should not be CSB having problem, but try to make a completely new page (from the very beginning) and try to publish that on your site with problem (in a sub folder if you like). If that test page have problem too, then please submit a ticket to the tech guys. However if that test page do publish as it should then there is something weird with CSB or your computer.

<{POST_SNAPBACK}>

OK, I'll try to do that. Thanks for the help! , Brent

**TCH-Don** · January 6, 2005

It could be the .tlx file is corupt, after your hard drive crash.

do you have an older backup to try?

**jslagle** · January 6, 2005

You also could try resaving the original tlx file with a new name. That would compact the file by removing any extra stuff, discarded images, etc.

**Samrc** · January 6, 2005

Jim, sometimes you and I think alike.

Earlier I posted this on the CSB board:

Error 20302 may indicate anything from excessive bandwidth to server not available or anything in between. On the old Tripod and Fortune city sites these errors occured OFTEN and took days for the host to resolve. TCH is not like that!

One thing you may want to do is to open your .tlx file, then do a File > Save As to give it a new name. This will compresses your .tlx file and makes it run smoother. Then close CSB, then reopen your new .tlx file, and try publishing it.

As I mentioned before...you can also receive this error if you decide to CANCEL your publishing in process.

If you were publishing and it was interrupted, and now you can not publish, connect to your web site via FTP, and delete these files (only these files): TlxTransfer.txt, index.htm, and index.html and republish. This will force CSB to republish your entire file. (If the file is supposed to go to a subdirectory, then check that option is checked before you begin to publish!)

-Samantha

**jslagle** · January 6, 2005

Earlier I posted this on the CSB board:

Samantha

<{POST_SNAPBACK}>

:tchrocks:

Sorry, I only checked the CSB board early yesterday morning and didn't see Brent's or your posts there until this morning.

Resizing the tlx file is a good thing to do just to decrease the file size but it also fixes a lot of odd problems.

**hatmaker** · January 7, 2005

Jim, sometimes you and I think alike.
Earlier I posted this on the CSB board:

Error 20302 may indicate anything from excessive bandwidth to server not available or anything in between. On the old Tripod and Fortune city sites these errors occured OFTEN and took days for the host to resolve. TCH is not like that!

One thing you may want to do is to open your .tlx file, then do a File > Save As to give it a new name. This will compresses your .tlx file and makes it run smoother. Then close CSB, then reopen your new .tlx file, and try publishing it.

As I mentioned before...you can also receive this error if you decide to CANCEL your publishing in process.

If you were publishing and it was interrupted, and now you can not publish, connect to your web site via FTP, and delete these files (only these files): TlxTransfer.txt, index.htm, and index.html and republish. This will force CSB to republish your entire file. (If the file is supposed to go to a subdirectory, then check that option is checked before you begin to publish!)

-Samantha

<{POST_SNAPBACK}>

<{POST_SNAPBACK}>

HEY! Thanks to all of you kind folks! All 3site are now working perfectly, I had some settings wrong in my publishing boxes, since my computer crashed , I had lost some vital info and really had things messed up! But with all of your help I learned a few things including how th reduce the size of my files. You are GREAT! Thanks, Brent Happy New Year!!! :clapping:

**TCH-Bruce** · January 7, 2005

Brent I deleted the two additional posts above the one you made. Don't know what the problem was but they were just two quoted entries with no content from you.

**hatmaker** · January 7, 2005

Brent I deleted the two additional posts above the one you made. Don't know what the problem was but they were just two quoted entries with no content from you.

<{POST_SNAPBACK}>

hehe, Its just that I don't know what I'm doing! LOL I don't use this very otfen and I can mess up anything! :clapping:

**TCH-Bruce** · January 7, 2005

hehe, Its just that I don't know what I'm doing! LOL I don't use this very otfen and I can mess up anything!

No problem

**TCH-Thomas** · January 7, 2005

Glad its working now.

Moving for organization.

**TCH-Don** · January 7, 2005

Glad you have it fixed Brent!

**StormRuller** · September 1, 2005

How to connect to my site through FTP??

I have here the program CuteFTP.... my site is having the same Runtime Error 20302!!

My website is: members.tripod.com/tabelas/

Can someone help me??

Tks in advance!!

**TCH-Don** · September 1, 2005

Welcome to the forums

I am not sure if anyone here will know the right settings for tripod

You should check with your host for the correct setting.

But you never know someone here may have experience with tripod.

**TweezerMan** · September 1, 2005

Welcome to the forums, StormRuller!

I don't use CuteFTP nor do I have any experience with Tripod web sites - sorry!

**TCH-Rob** · September 1, 2005

Welcome to the forums. I assume that you have the following in your FTP program;

Here's the info you'll need to use an FTP program:

Host name: ftp.tripod.com

User ID: Your Tripod member name

Password: Your Tripod password

Directory: Leave this field empty to FTP to your root directory (you can choose a subdirectory later if you wish)

Should you have this information correct then I would ask tripod and see what they might have to say.

**TCH-Thomas** · September 1, 2005

Welcome to the forum, StormRuller.

**TCH-Bruce** · September 1, 2005

Welcome to the forums

**StormRuller** · September 2, 2005

I just did it!!!

No more Runtime Error!!! :wacko: :no2: :dance:

**TCH-Rob** · September 2, 2005

How did you fix it?

**justafixer** · August 11, 2023

I am using Win XP on an OLD “EPOX” AMD motherboard running Cutesite Builder 3

I keep this ancient box around just for running CSB 3 crazy I know; I just don’t want to build the sites again too lazy.

Thanks to GlobalScape for reauthorizing the license if the box goes down, although its getting harder to do.

I have 5 websites built with CSB 3

I receive the following error messages.

2 Connecting to FTP server. 2 Connected. ERROR: 10054:Winsock error in recv()ERROR: 142:Disconnected: [10053] Software caused connection abort

Error connecting to FTP Server at sitename.com.hosting.com

Error path cannot be found

Runtime error 20302

I have dropped the firewall, deactivated the antivirus and other things that I can’t even remember

Ultimately here is what works!!!!!

I exit CSB then reopen CSB then publish the site.

Other times I have to restarted WIN XP then restarted CSB then publish the site.

There is absolutely NO rhyme or reason to this; is there.

Wouldn't it be great if the authors of CSB would update the program so it will run on Win 10

I hope it helps

I am thinking about using an FTP program after publishing to a local folder Just a Thought

Edited August 11, 2023 by justafixer

**TCH-Thomas** · August 11, 2023

Welcome to the forum, justafixer.

Globalscape dropped CSB many years ago, so there will be no update of the program. Best you can do is to look for other programs or cms´s.

**justafixer** · August 13, 2023

I know there is no update and never will be.

There are lots of people still using the program so any positive information can help those folks.

I tend to look on the bright side of things.

I can only hope my information will help someone.

Stay positive

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Runtime Error 20302

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