DmgInc Posted January 4, 2005 Posted January 4, 2005 I signed up and paid for hosting back on Dec. 22nd and was going to register a domain name through you as well, but if I remember correctly it said I needed a username and password first before I signed up for a domain name. So I paid for the hosting and assumed I would get a username/password sent to me then I would sign up for the domain name. However, I haven't got anything yet and just tried to do the domain name again and it said I needed a customer number, which I don't have either. Here is the only info I have got so far. Invoice ID.........: 17885 Invoice Generated..: 12/22/2004 What do I need to do ? Quote
TCH-Dick Posted January 4, 2005 Posted January 4, 2005 The domain service is separate so you need to create an account. Check your bulk/spam folder on the email account you signed up with. If your welcome email is not there, then drop a ticket to the Help Desk(link at the top of this page). Use N/A or unknown for the User and Pass. Quote
Head Guru Posted January 5, 2005 Posted January 5, 2005 I have alerted our guru of billing and all that is invoice related. She will respond directly. Bill Quote
DmgInc Posted January 10, 2005 Author Posted January 10, 2005 I have alerted our guru of billing and all that is invoice related. She will respond directly. Bill <{POST_SNAPBACK}> Me again You guys were very helpful and I got my welcome letter resent. However, I have another problem. When I originally signed up for hosting I cuold have swore it said damageinc.cc was available so I put that in as the domain I was going to use however I didn't purchase the domain since I thought I needed the welcome letter which got sucked into a vortex some place. After I got the welcome letter resent everything was set to damageinc.cc so I figured great, I'll just go pick up the domain, well turns out it wasn't available. I ended up buying damageinc.org instead. What I need to have done is get my account switched over from damageinc.cc to damageinc.org. I tried putting in a ticket but said it didn't get sent because I could get help by reading 2 links it suggested, but those don't seem to be too helpful. Quote
TCH-Dick Posted January 10, 2005 Posted January 10, 2005 The domain name has been changed, everything else like username and password you recieved in the welcome e-mail stays the same. Quote
DmgInc Posted January 11, 2005 Author Posted January 11, 2005 The domain name has been changed, everything else like username and password you recieved in the welcome e-mail stays the same. <{POST_SNAPBACK}> Awesome! P.S. You guys have the fastest response time of any place I've done business with. Quote
TCH-Don Posted January 11, 2005 Posted January 11, 2005 Welcome to the Family DmgInc and your new home! We really are like family here. So if you need anything, just ask your new family! We love to help Quote
tattoovampire Posted January 11, 2005 Posted January 11, 2005 P.S. You guys have the fastest response time of any place I've done business with. <{POST_SNAPBACK}> These guys are good, aren't they? Quote
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