Money Question

[raevin]

Wasn't sure just where to put this.

 

First, I had to go through Paypal to pay my bill, is that the only way to pay without a check?

 

Second, When i did go to Paypal, it says it activated some payment plan or something of the sort. It then goes on to show this:

Subscription Terms:

$98.00 USD for the first 29 days Then $98.00 USD for each 12 months

 

Now I hope this isn't the case. I am paying 98 for 1 whole year correct? I certainly hope I'm not paying 98 for 1 month then 98 for a year after that.

 

I would appreciate FAST responce to this.

 

Hugs!!

Raevin

[LisaJill]

You get get a more pertinant response by submitting a ticket (Help Desk link at the top of the forums) addressed to Billing. Include the details of the plan you meant to sign up with and the period of time (a month or annually) as well as any other details that might help them. =)

[raevin]

I did about 3 days ago and they never answered me. I was hoping someone here could help...

[LisaJill]

They'd need to be able to look at your account to check it. Did you get a confirmation email when you submitted the ticket? Should have come pretty much instantly as the confirmation is just machine generated and has your ticket tracking number in it.

[TCH-Thomas]

Also when submitting tickets, be sure not to enter your domain as email adress. Use any other like yahoo, hotmail, your isp-mail etc...

Edited August 5, 2004 by Jikrantz

[TCH-Rick]

Please open another ticket or reopen the previous one so that we can have a look. Billing is backed up a bit right now so please be patient. I did not see a ticket searching for the domain name in your WWW link on this post.

[raevin]

I did open a new one. It's called Billing Query. Ticket ID being IWV-51183. I just got another invoice for 98 when I JUST paid 98!!!

[TCH-Rick]

Your ticket is on the Help Desk and someone will respond as quickly as possible. There was an error in the billing and it will be corrected.