talasila Posted June 28, 2004 Posted June 28, 2004 I opened an account last night and was able to access Cpanel and webmail. But for some reason I am not able to access them today morning. I tried both the www.xxx.xxx/cpanel and www.xxx.xxx:2082 urls and they failed (timed out. Error 504). The same is true with my webmail. Any ideas? By the way I am able to access my website without any issues. Cheers, Sreenivas Quote
TCH-Andy Posted June 28, 2004 Posted June 28, 2004 (edited) Hi, Welcome to the family If you only opened the account this last night, then the domain name will not have propagated fully yet. You will need to use the IP address instead (looks like 66.123.97.205 - but different numbers) http://xx.xx.xx.xx:2082 or https://xx.xx.xx.xx:2083 Edited June 28, 2004 by TCH-Andy Quote
talasila Posted June 28, 2004 Author Posted June 28, 2004 Andy, Thanks for the quick response. Unfortunately even using the IP address specified in my welcome email does not work. And anyway I think the domain name was propagated since I was able to access cpanel, last night, using my domain name. Sreenivas Quote
TCH-Andy Posted June 28, 2004 Posted June 28, 2004 Hi, Open a support ticket, and we'll take a look for you. As to the propagation - it's not like flicking a big switch, it actually takes a while (up to 72 hours typically) and during that time, you will sometimes see your domain, and sometimes not when using the domain name. This depends on the route you take. So it would be perfectly normal to be able to see it one day (or hour) and not the next during propagation. Quote
talasila Posted June 28, 2004 Author Posted June 28, 2004 Andy, Will do (open a support ticket that is). Thanks for all your quick repsonses. I certainly didn't expect this kind of service!!! Cheers, Sreenivas Quote
talasila Posted June 28, 2004 Author Posted June 28, 2004 I meant that (service) in a good way!!! Cheers, Sreenivas Quote
TCH-Don Posted June 28, 2004 Posted June 28, 2004 (edited) Welcome to the Family Sreenivas and your new home! Glad you are in our family now. And remember we really are like family here. So if you need anything, just ask your new family! We love to help Edited June 28, 2004 by TCH-Don Quote
TCH-Bruce Posted June 28, 2004 Posted June 28, 2004 Welcome to the family, Sreenivas Glad you decided to join us. Quote
DarqFlare Posted June 28, 2004 Posted June 28, 2004 Welcome to the giant family! We hope you have fun around here! Quote
talasila Posted June 29, 2004 Author Posted June 29, 2004 Thanks for all your help and making me feel part of the "family". I was finally able to get the issue resolved. I looks like I can't access cpanel/webmail from work probably due to the ports being blocked. Once again thank for all the quick responses. You guys rock!! Cheers, Sreenivas Quote
MikeJ Posted June 29, 2004 Posted June 29, 2004 Work Welcome to the family, Sreenivas. Thumbs Up Quote
TCH-Don Posted June 29, 2004 Posted June 29, 2004 (edited) I can't access cpanel http://xx.xx.xx.xx:2082 from work, but I can access domain.ext/sqmail/ just fine. Edited June 29, 2004 by TCH-Don Quote
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