Does Anyone Have Problems Uploading?

[blix]

I am unable to update my site by overwritng the files. I use captain FTP & I never had any problems before with my previous host, can someone tell me why I can't overwrite my files? It's a really painful experience having to delete & then re-upload each file that is uploaded.

[blix]

Sorry for the Double post (Backend Services) but yeah I really need an answer guys, I am unable to update my site by overwritng the files. I use captain FTP & I never had any problems before with my previous host, can someone tell me why I can't overwrite my files? It's a really painful experience having to delete & then re-upload each file that is uploaded. Does anyone else have this problem?

Thanks

[LisaJill]

Have you checked the permissions on those files? Or tried another ftp program? I've never even heard of captain ftp - not that Ii'm a library of ftp programs, but hey. =)

 

Also, cross posting really isn't necessary, we read all of the posts and respond as possible, so I'm goign to merge your topics.

[blix]

Yeah sorry for the double post - sorry the actual name of the program is FTP Commander - do you know of a better one I can use or should this one do it for me? I can't seem to find any settings & how do I check permissions on files? Thanks for the help :-)

[LisaJill]

Not a worry, blix. Are you on a PC? Before I moved to Mac I was a big fan of SmartFTP which is free for personal and educational use. You can definitely check permissions in that and it has no problems overwriting files on TCH servers. =) You can find it at the SmartFTP website.

 

There is also a discussion on the various ftp program favorites of our family in the software forum, somewhere, I believe. =)

[blix]

Not a worry, blix.  Are you on a PC?  Before I moved to Mac I was a big fan of SmartFTP which is free for personal and educational use.  You can definitely check permissions in that and it has no problems overwriting files on TCH servers. =)  You can find it at the SmartFTP website.

 

There is also a discussion on the various ftp program favorites of our family in the software forum, somewhere, I believe. =)

OK this is really strange even smart FTP doesn't overwrite them, It says that it has but it hasn't. When I drag all the fies into "WWW" to replace the ones currently there smart FTP does it almost instantly (should take about 5 minutes) & it says that transfer complete! This is not good :-(

[blix]

Just looked at the log on smart FTP & it says "permission denied"

[LisaJill]

blix - if you right click and then go to 'chmod' - don't change anything, but does it say something like 644/666/755/7777? or does it say '0'?

 

Or z) none of the above?

[TCH-Dick]

It might not make a difference, but try uploading to "public_html" not "www".

Edited June 24, 2004 by TCH-Dick

[blix]

blix - if you right click and then go to 'chmod' - don't change anything, but does it say something like 644/666/755/7777? or does it say '0'?

 

Or z) none of the above?

Right click what sorry?

[blix]

It might not make a difference, but try uploading to "public_html" not "www".

Sorry to ask but should I have put my site in that one in the first place?

[LisaJill]

Right click on one of the files that you can't overwrite - any of them should do, or check a few, and see what it says for the permissions.

 

'www' and 'public_html' are symlinks - they go to the same place, so it shouldn't matter, really.

[blix]

Right click on one of the files that you can't overwrite - any of them should do, or check a few, and see what it says for the permissions.

 

'www' and 'public_html' are symlinks - they go to the same place, so it shouldn't matter, really.

Permission 644

[TCH-Don]

You sholud be able to replace those files.

 

But consider changing into the public_html folder on your site first,

and then highlight the files on your computer and select transfer or drag them and drop on top of the files on the site.

[blix]

Thanks guys? I think Don't know if you guys fixed something up your end but yeah both FTP's do it fine now - PRAISE JESUS! Thanks again

Regards Fig

[TCH-Rick]

This is one of the reasons we reply to so many posts with "Please submit a ticket." There was a problem with the ftp server on server 74. When several tickets come in with a similar issue on the same server it is a big hint on where the problem might lie. I reinstalled the ftp server and it should be working fine now.