jen Posted June 15, 2004 Posted June 15, 2004 Hi! I'm Jen. I had a cpanel transfer done from my current host to my new account here at TotalChoice, today. I really appreciate the help, but do have a few problems I need some help with. The site that was transferred was 53.65 megabytes on the other account, but takes up 89.09 megabytes here. Does anybody know why there would be such a significant difference? After the transfer, it seems to have carried over my other host's package. In my cpanel here, instead of the Silver package I signed up for, it says "Value Hosting" which is the name of my hosting package at the other place. My account here also shows a total of only 110.91 megabytes of space available here. Also, none of my databases work. I think because they changed the table names to my username here, but the backups use my old username. I really don't want to mess it up further, so I am going to need help fixing that. Thanks for any assistance you can offer! Jen Quote
TCH-Rick Posted June 15, 2004 Posted June 15, 2004 Please open a Help Desk ticket by using the link at the top of this page and we can correct the problems. Quote
DarqFlare Posted June 15, 2004 Posted June 15, 2004 Wow, that's a nasty problem, I'm sure we'll get it fixed easily though. Quote
jen Posted June 15, 2004 Author Posted June 15, 2004 They fixed it all, and they fixed it fast!! In fact, even my forum is working, and I had somehow messed something up in mysql with it, yesterday. I'm curious as to how he fixed that. (It was Rick, if he is around). I didn't expect that to be working. Everyone who helped me today has been top-notch! Thank you!! Jen Quote
DarqFlare Posted June 15, 2004 Posted June 15, 2004 Welcome Jen! Glad to see that things worked out for you. Quote
TCH-Don Posted June 16, 2004 Posted June 16, 2004 Welcome to the Family Jen and your new home! We really are like family here. So if you need anything, just ask your new family! We love to help Quote
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