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Can't Log Into Control Panel


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Guest nfx3d
Posted

Please help me log into the control panel. I tried to log into the control panel with the password and user name given but I can't seem to get in at all. I e-mailed the question to someone there and they said it is working fine and to restart comp or browser but it still won't let me in. What am I doing wrong?

-Thanks

Posted

what error message are you getting? you're not sitting behind a firewall that's blocking access, are you? cpanel uses tcp port 2082 to communicate, and some company firewalls block some of these ports.

 

-kw

Guest Guest
Posted

I'm getting a forbidden error that I am not authorized to view private folder. I turned off firewall

Posted

How are you trying to login to your control panel.

 

This part of your last reply confuses me... "forbidden error that I am not authorized to view private folder."

 

What is the URL your using to login to your account with?

Guest Guest
Posted

ok this is the error sorry I must have seen something somewhere else that gave me the other error:

 

Authorization Required

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

 

--------------------------------------------------------------------------------

 

Apache/1.3.27 Server at www.nfx3d.us Port 80

Guest Guest
Posted

I followed the link and it gave me a non authorized error

Guest Guest
Posted

I think i'm in now everyone ! Thanks for your help, much appreciated

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