Hello LinuxHata,
I am sorry that you feel I was not able to help you out on Live chat, but the response that you got from here was exactly the same thing I tried to convey to you when you contacted me.
Also, please accept my apologies for missing you out in the middle of the Chat session. My browser crashed and I had to relogin again.
Glad to know that your issue is resolved and do let us know if you need anything else done from our end.