kaseytraeger

Hi everyone, After working on this issue for the past three to four days, I've decided I need some fresh eyes to look at it for me. The web page I'm having problems can be found here (www.kaseyscreations.com/villagepantry/index.htm). I've got two major problems with this web page: Problem #1: In the content located to the right of the left-hand navigation column, you'll see a the picture of the restaurant. The problem is that the picture is sitting on top of the text, and I can't get the text to flow around it. I've tried the "float" property on this image, but it doesn't seem to have any effect, so clearly there is something else that is coming in to play. Problem #2: The navigation bar on the left hand side does not go the full length of the page. What has been requested by my client is that the nav bar extend the full height of the page and the background image (the lavendar colored plaid GIF) extend the full height of the page, as well. Currently, the plaid background only goes down a portion of the page, and then the rest of the page (whose content should remain to the right of the navigation column) ends up flowing underneath the navigation column, totally throwing off the page layout. I need someone with more experienced eyes to look at this for me and tell me what I've one wrong. Also, feel free to download the page and all the graphical elements to play around with as you see fit. I can do this page using tables (ugh!) but I'd really prefer to use CSS. Thanks! Kasey

Hi all, I have a question about reseller accounts, but the forum for reseller accounts is password protected, so I decided to post my question here. If the moderators need to move it, please do so. OK, so here are my pre-sales question regarding reseller accounts. I currently have one domain name and a very small web site that is still under production. I will be purchasing another domain name soon and will be setting up a web site for that domain as well. A few of my family members have expressed an interest in having their own web sites, too, and I would like to help them do that by hosting their web sites. So what I need to know is if a reseller account will work for me. Am I allowed to host two of my own web sites on the same reseller account? Also, my current domain hosting fees aren't due for renewal in May. If I purchase a reseller account now, do I move my current web site to the reseller web space now, or do I wait until May? Will TCH handle the transfer of the "pointer" to my web space from the current web space to the new reseller web space so that when someone types in my domain name, they will be routed to the new reseller web space? Basically, I want to know the logistics of how the domain transfer (if possible) will happen and also want to be clear of what I can and can't do with a reseller account. Thanks for your time, Kasey

I didn't read far enough down in the forum to see that TCH-Raul had already modified the gif to loop indefinitely. I guess in my over exuberance to fix something, I just jumped on it, so I ended up doing the same thing! Anyway, when I opened the graphic in my Animation Shop program, the properties showed it to only loop once. Kasey

Welcome, TCH-Glenn!!! It's great to have another TCHer on board. You guys are all great. Kasey

You are probably right, TCH-Jack. Thanks for correcting me. I'm certainly no expert on PHP, either, and I don't know the exact details of how pages are served to a browser from the server itself, so perhaps I shouldn't have spoken so soon. What I have been told (perhaps erroneously) is that spam bots currently do not have the "brains" required to harvest data from within scripts, which is why I thought that coding it within a PHP script would prevent it from being seen by the bots. I was not aware that the page would be served up to the bot in the same way its served to the web browser. That makes a world of difference because it means that when the bot requests to see the web page, the server would execute the PHP and offer the page to the bot as if it were serving it to a browser, so the email address would be out there just as plain as day. I certainly appreciate your clarification of my assumption. It's much better to be correctly informed than to go around operating on assumptions and information that are only partially true or only work in certain situations. This is one of the reasons I'm so happy with these forums and with TCH. My knowledge base is expanding almost exponentially because I have so many "mentors" that freely share their expertise with us all! So, thanks again for correcting me, and thanks for educating me! Kasey

I realize this post is a few months old, but I want to add my two cents in case it's of interest to anyone. The way I've gotten around the problem of spam bots finding my email address on a web page is by using a PHP form mail program. There are many out there, you just have to find one that you like. My link may look something like this: ><a href="mailpage.htm">Contact Us</a> When users click the "Contact Us" link and arrive at mailpage.htm, they see a form with input fields for name, email address, subject, and a large textarea for entering their message. When they click the "submit" button, my PHP form mail script handles the processing of the email and sends it off to me at the email address I specified within the form mail script. By using a form and a PHP program for processing the email, I have avoided posting my email address in the actual text of the HTML pages so the spam bots can't find it. I suppose if you wanted to make sure that users could actually "see" your web address, you could encode the email address inside PHP function, like this... >You may contact us via email at <a href="mailpage.htm"><?php include("displayEmailAddress.php") ?></a>. where the code for displayEmailAddress.php was this: >echo("youraddress@yoursite.com"); This still allows users to see your web address, but because the web address won't be visible until the page loads and the call to displayEmailAddress.php is executed, the spam bots can't see it. I hope this little tidbit was helpful to someone -- it may not be the best way, but it's been working for me so far! Also, if spam bots ever get smart enough to be able to read email addresses from inside scripts that are directly coded onto a web page, like this ... >You may contact us via email at <?php echo("youraddress@yoursite.com") ?>. my email address is still hidden away in a separate file that I can control access to. Kasey

MitchO, As for the problems you're having when trying to delete the file with quotes in its name... To my knowledge, there's nothing we can do from our end to delete those types of files when using cPanel. I've had similar problems, but usually it's when my files have an ampersand in their name. You might try using an FTP client and running a delete command from there. That's one option I haven't tried yet. In the past, I've issued a help desk ticket asking that these files be deleted. You'll need to give the exact directory and name of the file. The tech support guys/gals are wonderful. They're always on top of this stuff. The longest I've ever had to wait for a file to be deleted is probably no more than 10 minutes! Kasey

Jikrantz, Boy, have you come to the right place for Paint Shop Pro and Photoshop links. Here's a gaggle of links, sure to provide hours of fun and entertainment! Enjoy www.pinoy7.com www.daydreamgraphics.com www.mannmadeimages.com (already mentioned) http://psp7tutorials.homestead.com/ http://indus3l.home.comcast.net/index.html www.pluspsp.com/p/links/ www.ravensdarkside.com/ www.shiver7.com/ www.solardreamstudios.com/ www.state-of-entropy.com/ www.spoono.com www.state-of-entropy.com/ www.zimmertech.com/tutorials_psp.html www.sitepoint.com/article/797 That should be enough to get you started. If you need more, just ask. But I'm sure there are plenty of additional links on these sites alone to give you more than enough tutorials to work with. Kasey

waynemac, I received almost identical errors a few months ago with a user authentication/session script in PHP. It turned out that the only thing wrong was the placement of my call to PHP. The PHP session/authentication script was the very first PHP script I ever tried using on my web site. I didn't know you needed to put the PHP call to open and verify the session before you declare <html>. So I basically had ><html> ... some code <?php ... my php session code ?> continue with the html For some weird reason, this seemed to work for a short while. Then one day, it didn't work any more and I received errors identical to yours. When I finally learned what my error was (that the <?php should come before the <html>), I made the appropriate changes, and we all lived happily ever after. My code now looks like this... ><?php session_start(); if (session_is_registered('username')){ ?> <html><head><title>You are logged in</title></head> <body bgcolor="#DEDEBA"> So, I don't know if you've made the same mistake I did, but it's just a thought. Good luck! Kasey

Thumbs Up Yaaaay Tracy!!!! You go girl. Get down with your bad self. woooot (OK, so I can't do "girlfriend" talk very well, but my congratulations are no less sincere!) Great work. Everywhere I look, you've got a post, and several times you've been a wonderful help to me. So you've definitely earned the honor! Thumbs Up

You have no idea how many times I've tried to run a program I've written only to find that it's a missing semi-colon or some other missing character (usually something that's very hard to see, like the difference between a single quote and a double quote) that keeps it from compiling...UGH! I know exactly how you feel. But ........ I'll bet this will be something that you'll look more carefully for in the future, right? That's been the case with me. I have trained myself to look for those things almost immediately! One more trick/tool in your bag that you'll always be on the lookout for. Kasey

Hi mike, I'd just like to add a bit to what TCH-Raul wrote. He is absolutely right ... Javascript is a client-side programming language that really is at work on the user's computer. Server-side scripting can't affect what they do with their computer. However, this is a topic that is of great interest to me because the thing that drew me into building web sites was creating graphics in Photoshop and Paint Shop Pro. I've learned a few tips and tricks about protecting your web images, if you're concerned about protecting your copyright. There is no 100% fool-proof way to keep a user from getting their hands on your graphics. The best way to assert your copyright is to add a copyright notice on top of the graphic, so it becomes part of the graphic. You would simply put something like "© 2004 Mike" or "Copyright 2004 by Mike". Something along those lines. Integrate it so that it's part of the graphic. You can put it in a lower corner of the graphic so that it's unobtrusive to the graphic itself. If you're really concerned about someone stealing your graphic and making it theirs (by simply cropping the graphic to remove your name and copyright from the lower corner), you can do like I do -- I use a very large watermark that covers the entire graphic. The watermark is light enough that it allows the underlying graphic to show through. But it's not light enough that someone would be able to "erase it." If they tried to erase it, they'd end up destroying the graphic. But like TCH-Raul said, no matter what you do, the graphic will probably end up on their hard drive. Those who are determined enough to take your graphics probably already know this, so the best deterrent to keep them from using your graphic and claiming that it's theirs is to put a visible watermark or copyright notice right on the graphic. If you have the money, you might also want to look into a digital watermarking program like Digimarc (www.digimarc.com). For a fee, they will grant you an electronic/digital watermark that you can invisibly embed into the graphic. Then you use Digimarc's bot to periodically search the web and find copies of your graphic that have been taken from your website. If someone were to take the graphic from your web site and use it on theirs, the Digimarc bot would find it. If they took your graphic and modified it before putting it on their web site, Digimarc's bot would still find it because the color aspects of the graphic (what you see) do not change or affect the internal coding that places your copyright inside the graphic. The copyright/watermark is like invisible ink -- you can only see it if you have the right bot from Digimarc. I hope that's enough to give you some more background. Feel free to ask if you have any other questions. Kasey

The person who posted this anonymous complaint appears to be doing it just for malicious intent...it's certainly likely that it's someone from another web hosting company. I for one never take anonymous opinions seriously. Never have, never will. My experience has been that TCH is the absolute BEST web host around. I like them so much that I encouraged a "client" of mine to switch web hosts. When I am done building his web site, he's going to host it with TCH. It's that kind of word-of-mouth advertising and referral that indicates what a high quality operation TCH has got going for itself. TCH offers too much (with excellent customer service, I might add) for such a darn reasonable price that it's impossible to see why anyone would make such slanderous comments. Clearly, they never communicated with the support staff or their problems would have been immediately resolved. Your customer support and technical staff are ABSOLUTELY AWESOME. Always patient, kind, and have the utmost of professional service. It must be great to be an employee here knowing that you work for an ethical, professional company that values its clients. If it values its clients and customers this much, imagine the respect and support its employees receive. What a wonderful job to have! It truly is a family around here, as we can see from all the posts that have come to the support of TCH. I am proud to say that I'm a member of this family and consider myself one of the most fortunate individuals that I found TCH and didn't get wrapped up with some other lower quality web host. TCH -- You rock my web world! Rock Sign Kasey

To anyone out there who is interested in the results of this thread... It appears that the issue with not being able to read your e-mail from the cPanel E-Mail "Manage Accounts" link has to do with a cPanel theme. I was told it is a bug that is being worked out. Here's the reply from the TCH Support Desk. Note: I deliberately blocked out my domain name because I don't want y'all to see what a lousy web site I have right now! At least I don't feel like I'm going crazy. For a while, I thought it was my browser or computer settings, but I've tried retrieving my email on at least a half dozen computers, and each time I can't get the same error. Whew!!!! Kasey

JenH, Don't feel like a dummy. I was in your shoes not too very long ago. It just takes practice and patience...but you'll get there no problem. Since I don't have WebStudio2.0, we can do a work around. The first thing you need to do is to find the actual file you worked on in WebStudio2.0 and open it in a text editing program, like Notepad. Since you're using Windows98, Notepad is probably located under: Start >> Program Files >> Accessories >> Notepad Once you've got Notepad started, have it open your file. You'll see a bunch of HTML code in the file. Somewhere towards the top of the file, you should see a little group of <meta> tags. When you find that little group of tags, add the two lines of code I mentioned earlier: ><meta http-equiv="expires" content="-1" /> <meta http-equiv="pragma" content="no-cache" /> Make sure you add these two lines either immediately before, immediately after, or somewhere in between the other <meta> tags. It's important that you put them after the tag that says <head> and before the tag that says </head>. Once you've done this, save the file. You'll have to make sure that Notepad saves the file as a .htm or .html file and not a .txt file. Then you can go ahead and upload the file to your cPanel file manager. Also, try dumping your hard drive cache of temporary internet files. To do this, open Microsoft Internet Explorer. In the menu bar at top, select "Tools." Scroll down to "Internet Options." When the window pops up, there should be a button for you to "Delete Files". This will dump your cache of temporary internet files. So try this, then reload your web page from your browser. Hopefully, that will help bring up the new page. Let me know how it goes. Kasey

JenH, I was going to suggest that if you have MSN messenger, I can walk you through it on a messenger conversation. That way, you can get "real time" input and I can walk through my own cPanel to help you... Kasey

Hi JenH, I code my web pages by hand, so I'm not familiar with the "web publishing wizard" you speak of. I'm pleased to pass on my knowledge and help you out, so just tell me where to find it (if it's part of the great gaggle of tools TCH gives you). If you used a third party software (like DreamWeaver or Frontpage), I can also help. Just let me know which one and we'll go from there. Kasey

Samporras, This is a fab-u-lous site. Thanks for recommending it. I'm really trying to do right by my web site and make it CSS-based and XHTML compliant. These are the kinds of resources I need, appreciate, and save as a bookmark. Way to go for finding this one! Kasey P.S. You mentioned "one of my teachers." What kind of classes are you taking?

Hi JenH, Let me see if I understand your problem correctly. You've uploaded changes to your website from within cPanel, but when you look at it in a browser, you don't see any of the changes? If this is the case, your browser may be pulling up your website from the cache it stores in its hard drive. You might try clearing the cache, then reloading your web site. When the browser sees your web site, it will first look to the cache. But if it can't find anything there, it will automatically look for new updates on your material. Alternately, you could modify your web pages to make them automatically update whenever they are loaded. To do this, add the following lines of code to your <head> section. ><meta http-equiv="expires" content="-1" /> ><meta http-equiv="pragma" content="no-cache" /> The first line puts an automatically expired date on your web pages so that the next time they're loaded, the browser will immediately look for fresh material. The second line tells the browser not to store anything in the hard drive cache. There are debates going on about the effectiveness of the "pragma ... no-cache" line of code, but I always put it in my web pages to cover my bases. Good luck, and keep us updated. Kasey

I thank you kindly, TCH-Bruce, for the link. I just checked one of my CSS files using the service and discovered a few grammatical errors, so I can see that this is going to be a very useful tool for me! Again, thank you, thank you! Kasey

To JenH: On the one hand, I'm glad to hear that I'm not the only person experiencing this problem. On the other hand, I'm sorry you're having difficulty with your mail, too. I am going to open a help desk ticket for this item and see what the results are. If you want, I'll post my findings in this forum for you, especially if it's something we can do for ourselves if this happens again in the future! To BigGorilla: Thanks for the input. I didn't want to open a help desk ticket because I don't want to overburden the support staff, especially if it's something I can do myself. But this looks like it won't go away, so you're right...it's time to submit a ticket. Thx!

Good morning, !!blue, I'm happy to hear that you were able to figure out the troubles with your CSS code not validating properly. Thanks for explaining that the Line 0: and Content: lines were part of the CSS validator. I was beginning to think I was going crazy ... I was looking through all my books and online resources for those two bits of "code" and just couldn't find them anywhere. By the way, I should probably be doing a bit of validating of my own CSS (which I may end up posting here because I can't get the positioning right on some of items). Would you mind posting the URL where I can get this validator? Thanks, and congrats on fixing your problem! Kasey

Hi !!blue, Well, I'm no CSS expert, but my programming background causes me to look for certain things, like syntax. One thing I noticed about your CSS line is that you essentially have two colons that are "back-to-back". To my "naked eye" it looks like you're not associating the five items after "Context:" with the "Context:" term. What if you tried putting the five items inside quotes, like this: >Line:0 Context: "a#home:hover, a#art:hover, a#design:hover, a#wallpaper:hover, a#contact:hover" Also, are the "Line:0" term and the "Context:" term supposed to go together? If not, you might try placing a semi-colon between the two of them, like this: >Line:0; Context: "a#home:hover, a#art:hover, a#design:hover, a#wallpaper:hover, a#contact:hover" I don't even know if this will work, but it's an idea, at least. I'll do a bit more research on my end, and if I see anything, I'll certainly post for you! Good luck. Kasey

Hello, I recently noticed something strange going on with the "Read Webmail" link located inside cPanel's E-Mail Account Manager. When I click the link to "Read Webmail" for any e-mail account other than the main account, I receive the following error message when the web browser tries to open the mail page. Like I said earlier, this happens in every e-mail account I've created that is not the main e-mail account. I have no problem reading e-mail sent to these accounts if I use the "Web Mail" link instead of the "Account Manager" link. It's only when I try to read the e-mail from within the E-Mail Account Manager. It's been a couple of weeks since I've tried to read e-mail in this manner, so I'm not sure when it actually started, but for the last two or three days, it's been acting up like this. I've tried reading my e-mail from several different computers, but each one responds the same way. Here's the series of clicks I use to read my e-mail. Log-in to cPanel Under "E-Mail", click "Manage Accounts" In "Manage Accounts", click on "Read Webmail" for any account that is not the "main account". Or as a quick summary ... cPanel >> E-Mail >> Manage Accounts >> Read Webmail If anyone has any insight about this, please let me know! Thanks, Kasey

Hi Vendlus, Well, your suggestion worked. Still, I'd like to know what's going on with passing the variable and why the header won't load if I try to pass the title as a variable. I'm very new to PHP, but I'm trying to learn all I can, so when something doesn't make sense, I really want to know why. If you, or anyone else out there who may be "listening" can provide some explanation and/or commentary, I'd really appreciate it. Thanks a bunch! Kasey