Is This From Tch?

[laburke]

Hi all:

 

I opened a support ticket with TCH to cancel and get a refund for a domain transfer that never took place due to my current registrar denying it. This is the reply I got, but there is nothing on it that shows it's from TCH, so I was afraid to respond with my credit card number. (I know it's only asking for the last 4 digits, but if this is spam from someone else, I don't want to give them even that much!) I asked for confirmation but never heard anything back. Can someone from TCH please help me out and tell me if this is from you guys? It would be nice if something in the message said TCH; I can't be the only person who has been confused by this. Well, maybe I am, who knows. Anyway, I would like to get this straightened out. Thanks!

Laura

 

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Subject

Domain Transfers

 

 Discussion Thread

 Response (NICK V.) 03/31/2004 07:19 PM

Dear Laura Burke,

Thank you for writing customer support. If you wish to request that this transfer be cancelled and refunded then please respond back with verification of the last four digits of the credit card used to purchase that transfer. Once we recieve that verification we will be able to send the request to the proper department to place the refund.

Please let us know if we can provide any further assistance.

Regards,

Nick V.

Customer Service

[Head Guru]

Yes it looks 100% legit.

 

Nick works in the domains department.

[laburke]

Thanks, I appreciate your help!