svl2706 Posted March 16, 2004 Posted March 16, 2004 Hi, I mightr be wrong but I don't find any precise description on the backup policy and/or procedure of TCH. I have several accounts hosted underneath my reseller account and some of my customers are asking me this. What shall I answer? Thanks for your help, best regards, Stéphane Quote
TCH-Bruce Posted March 16, 2004 Posted March 16, 2004 (edited) Hi, you can find the backup schedule on the TCH Help Site. The link (Current Server Backup Schedule) is at the lower left section of the page. Also, moved post for organization. Edited March 16, 2004 by TCH-Bruce Quote
TCH-Rob Posted March 16, 2004 Posted March 16, 2004 Stéphane, Make sure you inform your customers about the need to do their own as well. Though we do create backups it ultimately up to the customer to make sure they have the latest backup of their site. Quote
svl2706 Posted March 17, 2004 Author Posted March 17, 2004 Hi guys, thanks for your help. About the backup my clients have to do by themselves, is-it smething I can do for them from the root account (reseller account)? is-it something possible to automate? thanks best regards, Stéphane Quote
TCH-Bruce Posted March 17, 2004 Posted March 17, 2004 You can check out this Help page for help with that. Quote
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