svl2706

Hi guys, I've been using a Deluxe reseller account for a while now at TCH and I'm more than happy with guys, with the service and the rest, TCH is just what I needed. For one of my customer, I'd need a larger bandwidth and web space and I would need to install a ticketing system that might be available when the customer's account is not. My idea to achieve that goal should be to install the customer's account on a semi-dedicated server (new account) and the ticketing system on my current reseller's account. The probability that both aren't available at the same time seems pretty low to me. I'd like to know what you guys think about this solution and also, I need to know the time you need to open a semi-dedicated server account? Thanks a lot for your help, Cheers Stéphane

Which means? ) Where can I find the updated information for this? Is-it possible to be hosted (and to request it) in Europe? Thanks a lot for your (so) fast help! Stéphane

Hello Guys, I'm already using a reseller account at TCH and I'm more than happy with it but I'm thinking of moving to a Semi-Dedicated Fully Managed server. But when I look at the specs on the website, it seems to be quite old machines (P3) to me. I'm not an hardware guru but I guess there is a possibility that those machines have been upgraded since the website has been updated itself... Can someone tell me more about the specs of the dedicated server? By the way, do you know if it's possible to have one located in Europe instead of the US? Thanks a lot for your help! Stéphane

Since it's a +45.000 employee energy company and I'm just a contractor there, I doubt they will change it for me ) But any way, thanks a lot for your feed-back, Stéphane

Thanks Bob for your answer. Cpanel does work but is not really nice to use for regular ftp maintenance... So according to you, it's not possible to access my ftp account with a ftp client through another port that could be open on the firewall? Cheers Stéphane

Hi guys, I've got a trivial question for you guys, the gurus ... I try to access my ftp account using a regular ftp client. When I'm hoe through my DSL line it works perfectly, I use it all the time. But during the day, I'm in the office and my customer's firewall doesn't seem to allow any traffic on port 21 (the ftp client can't connect). So my question is: Is it possible to connect to my ftp account (ftp.mywebsite.com) through another port? Thanks for your help!!! Cheers Stéphane

Hi guys, I just had the same problem today. Is the temporary solution to turn Spam Assassin off and then wait until the Cpanel is updated? Cheers S.

Hi Mike, and guys, thanks for your message it seems to confirm what I though. By the way, server40 is giving me a slight security issue since its certificate has expired (since 2004/09/27). Is-it planned to be validated? cheers S.

Hi guys, I know for sure (Im' working in the it department of the company) that nothing is installed locally on the desktop I'm using in the office. More over, I also sometimes use my own laptop but through the company's network. So my questions is more focused on what goes on this networks. So, when using the webmail interface but through the httpS interface (not the http), is the content of any page visible or encrypted? thanks S.

Hi Guys, I've got a newbie question, sorry about that... I'm using sqmail to read my emails when I'm at my customer's side (so logged through his network). I'd like to be sure that my login/password are safely transfered on the network and that nobody in the company can read of log the email I receive and I send with the Sqmail interface. I realized that when I'm connecting through the address: https://www.****/sqmail I arrive normaly to my webmail connexion page. Does anybody know if it's enough to garanty me that my email information (loggin and content) are safely encrypted on the network? The server doesn't require any other logon than my email login and password, is the connexion still secured? If not, how can I be sure my email doesn't travel unencrypted on the network? Thanks for any help you can provide me. Regards, S.

Hi thanks for your answer. I understand why you are confused (sorry for my bad english but coming from Belgian, I'm French Speaker) The first situation is the one I face. Off course my first idea what to make the .lu domain points to the .com domain at registrar level but I have no way of beeing sure that the company that is currently hosting the .com domain will do his part. So yes, the .lu is hosted in TCH domain and the .com is hosted somewhere else. About the waste, I'm having a reselle account and in the meantime (I plan to go on on tryint to contact the other hosting company) I'd love to know how I can redirect the .lu to the .com domain... Is-it a little bit clearer now? Thanks for your help, S.

Hi guys, I've got a simple question, sorry if it seems obvious. Actually I'd like to make the opposite of a parked domain. I've got a customer who owns the domain name www.mysite.com and asked me to buy for him the www.mysite.lu domain (his company is in luxembourg) and asked me that this domain points to the previous www.mysite.com one. My first idea was that the company who owns and handle www.mysite.com does it and park www.mysite.lu but he seems to have fw or no contacts with them. So I bougth the domain name and have it arrive on a TCH account. My question is: how can I redirect the people surfing on www.mysite.lu to www.mysite.com? Is there an easy way of doing this? thanks a lot for your help, S.

HI Dennis, thanks for your help on this I understand now how it works. Basically installing a new version of squirrel mail is like installing any PHP application. So I remade all your process, line after line, changing the bold parts you metionned and I still get the same error when I try to connect to my new path... Warning: main(../functions/strings.php): failed to open stream: No such file or directory in /home/proceed/public_html/squirrelmail/src/login.php on line 19 Fatal error: main(): Failed opening required '../functions/strings.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/proceed/public_html/squirrelmail/src/login.php on line 19 Does that mean anything to you?

HI guys, I followed all the steps you mention in the tutorial but I can't connect to the new squirrelmail installation. When I'm typing *****/sqmail i got the previous login screen (automatically filled as *****/sqmail/src/login.php). Where is the new installation path? the new loggin? I extracted the new package in /home/tchuser/public_html/squirrelmail/ but when I try to access the login.php page from this new package at *****/squirrelmail/src/login.php I get the following errors: Warning: main(../functions/strings.php): failed to open stream: No such file or directory in /home/proceed/public_html/squirrelmail/src/login.php on line 19 Fatal error: main(): Failed opening required '../functions/strings.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/proceed/public_html/squirrelmail/src/login.php on line 19 Does that make sense to you? what did I miss? regards, S.

Hi Bruce, about the "overwritting" thing, I meant that If I install my own version of sqmail (a newer one I guess),: - does that mean that I'll be able to access it using *****/sqmail ? - is there two versions available on the server? cheers S.