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7 X 24 X 365 Support?

Guest Desean

By Guest Desean
in Pre-Sales Questions

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Guest Desean

Guest Desean

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Do SNH offers 7 x 24 x 365 support?

 

what's your time zone? I'm on GMT +8. i don't want to be looking for support when you people are sleeping... :)

Head Guru Grand Master

Head Guru

Posted
Posted

Hi,

 

SNH is based in Michigan, USA so therefore we are based in the EASTERN TIME ZONE.

 

Help tickets are answered 24/7

 

Live chat is available 12 hours per day.

 

We have been answering tech support tickets in most cases in under a hour.

 

Our billing department has been behind on support issues due to a family emergency.

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