Incongruous Ip

[Ahkileez]

This is actually post-sale, not pre-sale.

 

I got an email last night after I paid for a new hosting account. It said something about there being a 49% chance of my payment being fraud or something, because my IP and the card's issuance don't synch or something like that.

 

Now, I'm here in the Cayman Islands, which has a bit of a rep (especially in the US) as some sort of money-laundering haven. It's really not, just very secure banking, rather like Switzerland. Anyway, I'm wondering if whatever system you guys use for this fraud business just has a bias against places like Cayman, or Bermuda or Switzerland?

 

Rest assured, I sent the hosting application from right here in the Cayman Islands and the card was issued by our local bank.

 

The other possibility that occurs to me, is whether there was a problem because I have an ADSL router/modem combo device that issues me a new DNS. Could that be the problem?

 

Inquiring minds, wanna know. (especially before somebody shuts down my account because they think it's fraudulent)

[HCSuperStores]

Hi Ahkileez,

 

I'm just a member here, but I would be willing to personally take a trip to visit you and verify your identity.

 

It's always sounded like nice place to visit!

 

I'm sure one of the techs will be around quickly, but it may be necessary for you to open a ticket on the Help Desk (see link at top of page) to get this resolved.

 

Good luck and hope to see you on board! We're family here, so don't be surprised if I do drop in!

 

Take care.

[TCH-Dick]

We use an anti fraud service that checks ALL of the available info when you sign up. It checks the geographic location of the IP you sign up from and compares that against the geographic location of where the credit card was issued. It checks the e-mail address used and reports if it is a free account like yahoo or hotmail. It compares the credit card billing address to the address listed on the sign up form.

 

All of these checks are then scored by some formula I dont understand and we are given a potential fraud score from 0-100%

 

You scored high because the IP address you signed up from is in Seattle Washington and The address you listed is in the Cayman Islands as well as that being where the credit card was issued.

 

So now we have 4807 Kilometers from IP Address you signed up from to the CC Billing Address

 

Add on the fact that the e-mail address used ends in a .ky extension that doesnt return any results from a normal whois lookup and thats why you have a high score.

[Ahkileez]

It says I'm in SEATTLE??? I've never even been on the west coast of the United States.

 

.ky addresses might not work for a normal whois, because .ky domains are administered locally. They aren't a part of the registry that allows you to go out and buy a yoursitehere.ky via register.com or the service TCH uses (in fact, the domains are free to locals). (LINK to local NIC)

 

My isp is here. Cable and Wireless (Cayman) and their internet services site (CW Internet)

 

I don't know if this helps you guys.