Pre Sales Question

[scotttyz]

I have signed up my third (and almost last I hope as I am running out of life time) domain with TCH. I was listed as the alternate contact for email. Is there a way to get the welcome email sent to the alternate email on the sign up form? THe "owner" of the site is out of town for a week as is his wife. I wanted to try to get started this weekend on it.

 

BTW domain is riderschoiceusedbikewarehouse.com and I am the @hotmail address listed as the secondary contact email

 

(yes yes I tried to talk then into a shorter name, but no luck)

[Alan]

scotttyz,

I am not TCH Staff, therefore you do NOT have to take my advice.

 

Is there a way to get the welcome email sent to the alternate email on the sign up form?

 

I do not think there is, but you could get it sent to your eMail address, then forward it to the alternate E-Mail Address. TCH use's billing software so it is sent to the contact address.

 

You might want to submit a ticket in the Help Desk I am sure they could send you the welcome message.

 

Hope this helps!

 

-Alan

[scotttyz]

Thanks Alan, the "primary" email is out of town for a week and they forgot to email it to me, I migh tsend in a ticket if I get enough time that I might acually work on it

[Alan]

scotttyz,

 

Your most welcome.

 

Good luck!

 

-Alan

[ThumpAZ]

I do not believe that it will send to the alt contact on the account. And I am not sure that the support crew can do anything about that. They need to verify with the listed owner due to policies regarding domain ownership (it keeps someone from being able to steal the domain name).

In the future, though, you can use this technique:

Sign up with your email addy as the primary. Once all is setup and going fine, then you change the email and whatnot to the permanent setup.

It is more important that the name and other physical information be correct. People change email addresses all the time.

It is easier to change information after the setup, than to try and get around policies and get information sent out to other places.

 

I am currently in this exact same position, signing up a group for hosting. I am the email contact currently, but will transfer everything once it is up and running. I only get the email, all of the other information is for the correct owner.

[DarqFlare]

Glenn is right on here. That is the way you should go, if you're setting things up for someone else.