darkwoof Posted February 14, 2003 Posted February 14, 2003 Got problems in 3 areas: 1) I'm recently remaking my website, and decided to change my custom error pages. I had the various SHTML error pages to redirect to my formatted PHP files (e.g. 404.shtml redirects to 404.php). But only my 404 error page seems to work. All the others show Apache's messages, something about the error, as well as failed ErrorDocument request?? I'm thinking it may have been caused when I tried to save the SHTML files in CPanel, since most of them would come up with errors when i try to save it, but when i check it, it has been saved. 2) Some subdomains I created could not work, such as board.**** and chat.****. Internet Explorer would give me a "Cannot find server or DNS Error". UPDATE: Nevermind question 2... I think CPanel doesn't like it when I have already have stuff in the directory when i create the subdomain... 3) My friend's brother who's also from Singapore said that when he tried to register a new domain name from TCH, he was told that Singapore's credit cards were not accepted at the moment. Could you clarify this? Anyone?? Quote
seancb Posted February 25, 2003 Posted February 25, 2003 theres a huge singapore-based credit card scam going on.. that's probably why... Quote
Lianna Posted February 25, 2003 Posted February 25, 2003 First, seancb, do you have a link that you could share with us about this scam? Second, darkwoof, yes, the cPanel does NOT like it when the folder already exists and you try to create the subdomain. However, you can set redirection up for the subdomains in question and point them to the correct folder and index file. The redirection path should be complete with file name, such as http://****/board/index.htm. Third, notice my wit in doing all these questions in reverse order , I have no answer for the shtml custom error pages as yet. I will be looking into this tonight, ok? Lianna Quote
KevinW Posted February 25, 2003 Posted February 25, 2003 if you are renaming your customer error files, you may need to check or edit your .htaccess file. For more information, see: http://evolt.org/article/A_Cheesy_htaccess...226/evolt.org#d -kw Quote
darkwoof Posted February 26, 2003 Author Posted February 26, 2003 Yes, Seancb. Do share your source of information about this alleged scam... Strangely I live in Singapore and hasn't heard about a big scale CC fraud in recent years. I'm rather surprised, to be sure. Lianna, kw >> Actually I did look into the .htaccess files and in fact tried to edit them and see. I tried that in the directory I was trying to protect, the root web directory, and even the root home directory. Amazingly, it appears that even if ALL the .htaccess files were EMPTY (I removed all references to the custom ErrorDocument files), I would still be able to get my custom 404 page when i enter an invalid URL, and still apache's error messages regarding the 401 errors. The other errors (400, 403, 500) I'm unot sure how to trigger, so could not test them. I came to a conclusion that the ErrorDocument directives may have been saved elsewhere that I can't access... is that even possible? Quote
seancb Posted February 26, 2003 Posted February 26, 2003 I don't know the details, but the gist of it is that you will be offered a credit card for a purchase, and it will be approved by the card company, only to be rejected a few days later (presumably after you have already sent the goods). I can't remember all of them, but there's a list of countries that are the biggest places to watch out for. I believe it started as an ebay scam. I will try to get more information about it. I only know tidbits of info, because I had received some very suspicious sounding emails to my generic business email, and did a little digging. This was about six months ago... I don't know if that is why this would happen, but it may just be the fact that someone is being wary about it...? Who knows! Quote
darkwoof Posted March 1, 2003 Author Posted March 1, 2003 So, Li... any news on why my custom error docs don't work, and seem to work somewhat *independantly* from my .htaccess files?? Quote
Lianna Posted March 1, 2003 Posted March 1, 2003 None whatsoever. I did look into this a bit Wed. night, but then forgot to update the post here I guess. Sorry. Would you mind to submit a support desk ticket about this. I'm afraid that I am spinning my wheels trying to replicate your setup. Would be much easier to handle through the help desk where someone could access your account to see exactly what you have. Sorry. Li Quote
KevinW Posted March 1, 2003 Posted March 1, 2003 I don't work with error pages myself -- any chance the problem is related to the fact that they are named with a .php suffix? Meaning, are .php named files acceptable for use as custom error pages? That's why the suggestion to see if editing the .htaccess file may be helpful. -kw Quote
darkwoof Posted March 2, 2003 Author Posted March 2, 2003 Actually, I've sent 2 support tickets, but both suggestions failed to work. Like I said, what puzzled me most was that even on removing all references of the custom error messages from the .htaccess files (from my home directory, public_html as well as a sub directory), my custom 404 File Not Found STILL shows up. Hopefully someone has a solution to this. Meanwhile I'll keep trying. Quote
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