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Posted

I have been having trouble with the IMAP server using Outlook 2003 lately. Every 30-40 minutes I get an error message saying that "IMAP server as closed the connection". Anyone else having this problem or know how I can fix it?

I tried changing the idle setting to 10 minutes, and I still get the error. Again, this just started within the past two weeks or so.

Thanks.

Posted

I have been noticing the same thing happening in OL2K over the last several days as well.

I thought it was just my use of IP-intensive apps, but we may be on to something.

 

I have opened a service ticket regarding it.

-GG

Posted

Not really. A test was run by Sujit in support and IMAP was fine at that moment. I sent a reply stating that the issue is intermittent and that I know it will be hard to see thanks to that.

 

However, I have not had any issues with IMAP since the day after this was posted. Are you still experiencing problems?

 

Above, Mike asked for your domain name so he can look into this. Did you provide him with any info? He really is the one that will be able to get this sort of thing taken care of quickly. Since you do not provide info in your profile that can lead the mods to your server#, it is very time consuming to try and back track to where you are.

 

Give Mike a jingle either in here or through PM's or some other means and he will help you get through this.

-GG

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