EdHosting Posted February 13, 2004 Posted February 13, 2004 In this topic Mail Redirection it is suggested that all email can be forwarded to a TZO hosted domain by simply modifying the MX record using cPanel. Well, I tried that and it doesn't work. Here are the specifics: I have a domain named organictreeandsoil.com hosted at TCH. I have a domain named arborjet.tzo.com at TZO. I have and Email server running in-house connected tot the Internet via an ISP with a dynamic IP address. The TZO software running on the email server updates the IP address periodically at TZO so that it is always current. I can add a forwarding address to my TCH account as follows: testuser@organictreeandsoil.com >>> testuser@arborjet.tzo.com This works just fine. Email sent to either of the above address is delivered to my Email server as it should. However, if I delete the forwarding address and instead modify the MX record as follows: organictreeandsoil.com To: arborjet.tzo.com then email to testuser@organictreeandsoil.com stops being delivered. Any ideas what the problem is? Quote
TCH-Rick Posted February 13, 2004 Posted February 13, 2004 If you are sending from one of our serversm for example from one of your accounts here, it will be delivered locally. If you want to use an external mail server only you will need to submit a Help Desk ticket and provide the MX information including the host name and IP address of the remote server and we can modify your account settings to send to that server. Quote
EdHosting Posted February 13, 2004 Author Posted February 13, 2004 No, I'm not sending from one of the TCH servers. I can open up a ticket, but I thought the cPanel MX modify was supposed to take care of that. Can you explain a little more, so I and others can understand it's use. Also, as for supplying the IP address of my email server, remember, it's dynamic and changes all the time. That's what the the TZO service takes care of. So the forwarding need to work with the TZO service somehow. Quote
TCH-Rick Posted February 13, 2004 Posted February 13, 2004 I would suggest opening a ticket so we can look at the set up. THe current MX record is not set to the address you gave but rather as follows: Getting MX record for organictreeandsoil.com... Got it! Host Preference IP(s) [Country] organictreeandsoil.com. 0 64.246.62.111 [uS] Quote
EdHosting Posted February 14, 2004 Author Posted February 14, 2004 Rick, I had decided to turn the MX redirection off so that I could test some other features of my Email Server using specific forward records. So that's why you saw that it was not set the way I explained it above. Today I decided to test the MX redirection again and all of a sudden it's working as it should. Thumbs Up I have no idea why it wasn't working the other day. Quote
EdHosting Posted February 23, 2004 Author Posted February 23, 2004 I finally figured out what was causing this behavior and posted a new topic to address the issue for future reference here MX record changes are not immediate Quote
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