Access To Email, Cpanel And Support Problem

[planetphillip]

HI,

 

I'm posting on this forum because I currently cannot access the support ticket page.

 

I cannot access my email (Via OE6), open my CPanel or, as mentioned above, open the support ticket page.

 

I have only been with TCH for 5 days and this is the second time it's happened.

Previous support ticket: FZP-20525

I cannot access the site via FTP either.

I can access my website as normal.

 

I have other websites on other hosts and I have no access problems with them. No changes have been made to my PC.

 

I have restarted my PC just in case, but that has made no difference.

 

I will be home for 30 niutes then I am going out but will be back in 4 hours.

 

Please help.

 

EDIT/

One of my forums is also giving me trouble. It's really slow. The other is lightning fast.

SLOW: www.blazebolden.com/teamforum/

FAST: www.blazebolden.com/forum/

 

EDIT/

 

TIA

Phillip

[TCH-Andy]

Hi Phillip,

 

Please see Latency issue thread

 

which will hopefully explain the current issue.

[planetphillip]

OK, thanks for the info. At least I know what it is.

 

BTW

Was this the reason for my first problem last week?

 

 

TIA

Phillip

[TCH-Andy]

Hi,

 

No, this was not an issue last week, that was not a server issue, and totally unrelated - it was answered in your ticket.

 

If you have further questions on that, please reopen that ticket.