JenH Posted February 6, 2004 Posted February 6, 2004 I managed to get my site online. Not real sure how, but now I can't make any updates. I can't check my e-mail. I can send mail from neomail, can't check it though. I can't check my mail from manage accounts period. It says invalid syntax error. It adds a colon after my name EX: myname:@mysite.com . Any suggestions? I guess I could always delete everything and start all over, if I knew how to do that. As you can tell, I have never done this before. I would appreciate any help anyone can give me. I am starting to get frustated. Thanks. Quote
MikeJ Posted February 6, 2004 Posted February 6, 2004 (edited) You can try to go to your webmail directly instead of through cpanel: http ://mysite.com/webmail or http ://mysite.com:2095/ Replace "mysite.com" with your account domain (and remove space after http). If you are trying to check mail of the account your domain is under, login the same as you would for cpanel. If it's for an email account you created within cpanel, using the following format: Name: user+mysite.com Password: (whatever you entered when you created it) Hope that helps. Edited February 6, 2004 by Big Gorilla Quote
JenH Posted February 6, 2004 Author Posted February 6, 2004 Thanks so much for the email advice. It works. Any pointers on the website problems? I have upoaded my changes 3 times and they still aren't visible.The weird thing is when you click on disk usage, there they are. Quote
MikeJ Posted February 6, 2004 Posted February 6, 2004 Not sure on the site updates. Make sure that you are putting the new files in /public_html. Also try doing a shift-click (hold shift down on keyboard and click) on your browser refresh button to make sure your browser isn't loading a cached page. You can also use File Manager from cpanel to look at the files in your account. Quote
kaseytraeger Posted February 6, 2004 Posted February 6, 2004 Hi JenH, Let me see if I understand your problem correctly. You've uploaded changes to your website from within cPanel, but when you look at it in a browser, you don't see any of the changes? If this is the case, your browser may be pulling up your website from the cache it stores in its hard drive. You might try clearing the cache, then reloading your web site. When the browser sees your web site, it will first look to the cache. But if it can't find anything there, it will automatically look for new updates on your material. Alternately, you could modify your web pages to make them automatically update whenever they are loaded. To do this, add the following lines of code to your <head> section. ><meta http-equiv="expires" content="-1" /> ><meta http-equiv="pragma" content="no-cache" /> The first line puts an automatically expired date on your web pages so that the next time they're loaded, the browser will immediately look for fresh material. The second line tells the browser not to store anything in the hard drive cache. There are debates going on about the effectiveness of the "pragma ... no-cache" line of code, but I always put it in my web pages to cover my bases. Good luck, and keep us updated. Kasey Quote
JenH Posted February 6, 2004 Author Posted February 6, 2004 I used the web publishing wizard. How do I do this from within c-panel? I am trying to learn all of this. I really appreciate all of the help. Quote
kaseytraeger Posted February 6, 2004 Posted February 6, 2004 Hi JenH, I code my web pages by hand, so I'm not familiar with the "web publishing wizard" you speak of. I'm pleased to pass on my knowledge and help you out, so just tell me where to find it (if it's part of the great gaggle of tools TCH gives you). If you used a third party software (like DreamWeaver or Frontpage), I can also help. Just let me know which one and we'll go from there. Kasey Quote
TCH-Bruce Posted February 6, 2004 Posted February 6, 2004 I used the web publishing wizard. Hi Jen, are you using FrontPage? And if so, on WindowsXP? I've seen this happen. Did you make the changes today and they aren't appearing? The changes wouldn't show up on my machine until the next day. I don't understand why not. I even cleared my cache. Quit the browser and restarted it. Nothing, changes just would not appear until the next day. Needless to say, I don't use FrontPage any longer. Quote
kaseytraeger Posted February 6, 2004 Posted February 6, 2004 JenH, I was going to suggest that if you have MSN messenger, I can walk you through it on a messenger conversation. That way, you can get "real time" input and I can walk through my own cPanel to help you... Kasey Quote
JenH Posted February 6, 2004 Author Posted February 6, 2004 I built my site using webstudio 2.0. Windows 98. Upgrading VERY soon.The web publishing wizard is part of the internet tools under programs, accessories. I don't have messenger., I think I have netmeeting, but it's not set up. I feel like such a dummy. I appreciate everyones help. Maybe I can return the favor someday. Quote
JenH Posted February 6, 2004 Author Posted February 6, 2004 kaseytraeger-I am downloading messenger now. Should be done in a couple of minutes. Quote
kaseytraeger Posted February 6, 2004 Posted February 6, 2004 JenH, Don't feel like a dummy. I was in your shoes not too very long ago. It just takes practice and patience...but you'll get there no problem. Since I don't have WebStudio2.0, we can do a work around. The first thing you need to do is to find the actual file you worked on in WebStudio2.0 and open it in a text editing program, like Notepad. Since you're using Windows98, Notepad is probably located under: Start >> Program Files >> Accessories >> Notepad Once you've got Notepad started, have it open your file. You'll see a bunch of HTML code in the file. Somewhere towards the top of the file, you should see a little group of <meta> tags. When you find that little group of tags, add the two lines of code I mentioned earlier: ><meta http-equiv="expires" content="-1" /> <meta http-equiv="pragma" content="no-cache" /> Make sure you add these two lines either immediately before, immediately after, or somewhere in between the other <meta> tags. It's important that you put them after the tag that says <head> and before the tag that says </head>. Once you've done this, save the file. You'll have to make sure that Notepad saves the file as a .htm or .html file and not a .txt file. Then you can go ahead and upload the file to your cPanel file manager. Also, try dumping your hard drive cache of temporary internet files. To do this, open Microsoft Internet Explorer. In the menu bar at top, select "Tools." Scroll down to "Internet Options." When the window pops up, there should be a button for you to "Delete Files". This will dump your cache of temporary internet files. So try this, then reload your web page from your browser. Hopefully, that will help bring up the new page. Let me know how it goes. Kasey Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.