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Posted

Rather than using TotalChoiceHosting's nameservers for my site, I use ZoneEdit.com, with which I have set the A server to the IP for my site, and the MX servers for my seperate e-mail service.

 

With this configuration, will subdomains that I set up using cPanel still work? I am asking because I noticed that ftp.psychshack.net does not work (my domain is psychshack.net). I have been uploading to psychshack.net, without the "ftp." Thanks for any answers!

Posted

You will have to add the DNS entries for them to work. When CPanel creates the subdomain it edits the DNS Zone on our server. If you are using an external DNS service you will have to edit the DNS Zone there to get subdomains to work. If you want the full features of CPanel I advise using our DNS. We can set the DNS to use external mail servers and such.

Posted
You will have to add the DNS entries for them to work. When CPanel creates the subdomain it edits the DNS Zone on our server. If you are using an external DNS service you will have to edit the DNS Zone there to get subdomains to work. If you want the full features of CPanel I advise using our DNS. We can set the DNS to use external mail servers and such.

OK, so how can I go about having you setup my MX servers? My mail service says to use the following:

 

smtp.us.messagingengine.com (first, preference=0)

smtp.us2.messagingengine.com (second, preference=5)

smtp.eu.messagingengine.com (third, preference=10)

 

Can you set those up with my account? Also, do you know approximately how long the changes would take? Thanks.

Posted

If you want to use our DNS and have the external servers you would only need to submit a Help Desk ticket by clicking on the Help Desk link at the top of this page. Include the information you have here and we can set it up. It actually is better doing it that way if you want all your email to go to the external server. Without these changes in our DNS any mail delivered to the email account on our server.

 

It doesn't take long to set up. You would change the nameservers with your registrar to ns1.totalchoicehosting.com and ns2.totalchoicehosting.com and by the time the changes propagate it would be working on here just as on your current nameservers.

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